Mike Himes Email and Phone Number
High performing customer focused leader with expertise in both Big Box and Specialty Retail at
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Messner Flooring
Mike Himes's Location
Rochester, New York Metropolitan Area, United States, United States
Mike Himes's Contact Details
Mike Himes work email
- Valid
- Valid
- Valid
Mike Himes personal email
n/a
Mike Himes phone numbers
About Mike Himes
Mike Himes is an accomplished multi-site, and big box retail manager offering portfolio of varied high-impact accomplishments in sales management, talent development, business management and process improvement. Noted for ability to analyze business conditions, identify opportunities to optimize performance, and execute improvement plans to achieve excellence. Committed to people development and life long learning, frequently asked to spearhead training initiatives to leverage people skills and business acumen.
Mike Himes's Current Company Details
Messner Flooring
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High performing customer focused leader with expertise in both Big Box and Specialty Retail
Mike Himes Work Experience Details
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Residential Vice PresidentMessner Flooring May 2024 - PresentAs the Residential Vice President responsibilities include:• Actively creating and participating in leadership team initiatives including developing and implementing business strategies that allow the business to drive profitability, innovation, and growth• Implementing and ensuring proper processes are being utilized to bring measurable increases in consistency, efficiency, and quality, aligning with the corporate strategy for increased sales revenue and profit.• Driving company wide attention to metrics, facilitating higher levels of organizational continuous improvement without unnecessary management oversight, transitioning from managing people to leading them effectively.• Training, mentoring, and coaching employees to deliver the highest degree of customer satisfaction. In turn, train each successive level of leadership to coach their own associates.• Implementing and overseeing sales and operational management, ensuring seamless processes for customers and efficient execution throughout the company.• Define key responsibilities of associates and conduct training for proper deployment.• Evaluate the adequacy of existing software for current sales and CRM, making necessary upgrades and improvements.
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Regional Director Of OperationsRaymour & Flanigan Furniture And Mattresses Apr 2021 - May 2024Liverpool, Ny, UsAs the Regional Director of Operations responsibilities include:-Recruiting, training, and developing a top notch team focused on delivering an exceptional customer experiences. -P&L Management including budgeting and accrual accounting-Fleet and Building Maintenance-Identify Operational inefficiencies and create plans of action to improve efficiency within the region and organization-Maximize profitability by minimizing product shorts or write off -Reduce Damages and increase successful repair rate-Ensure successful delivery of newly purchased merchandise-Establish and maintain a safety culture within the region to ensure that all associates and customers enjoy a safe experience while both working and shopping Raymour & Flanigan-Lead company wide safety team consisting of 15 leaders from across the organization-Ensure inventory accuracy across five retail locations and one customer service center. -
General ManagerJcpenney Jul 2017 - Apr 2021Plano, Texas, UsAs JC Penney's store based executive it is my responsibility to ensure that no customer goes unserved, and no associate goes untrained all while maximizing the overall profitability of the location. Additional responsibilities include:- Selecting, training, and developing a customer driven store team- Maximizing merchandising efforts by creating impactful displays to showcase an on trend shopping environment, as well as creating localized displays to cater to the Rochester NY customer- Implementing and leading the performance management processed focused on developing associates to achieve a more profitable business.- Developing relationships within the Rochester community in an effort to create loyalty to the JCPenney brand -
Regional Director Of SalesRaymour & Flanigan Furniture Oct 2015 - Jul 2017Liverpool, Ny, Us•Responsible for overseeing all aspects of sales associate performance, sales, operations, and financial performance, while implementing individual and team goals.•Set objectives, plan, organize, and direct sales associates to meet objectives and maximize their potential.•Recruit, hire, train, and develop a high performing sales team.•Coordinate the operation of the showrooms by establishing goals for sales consultants.•Monitor each consultants daily performance and compare it with that months objective.•Maximize the merchandising efforts by using effective displays, controlling signage, sales floor or store arrangement, to ensure that they are attractive and welcoming.•Strong mentoring, coaching and development skills with the ability to motivate teams to achieve results.•Assist sales consultants in the selling process. Enhance the customer shopping experience by participating in the sales process.•Perform additional functions that may be assigned at the discretion of management.
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Store ManagerRaymour & Flanigan Furniture Sep 2014 - Oct 2015Liverpool, Ny, UsAs a Store Manager responsibilities include managing a Raymour and Flanigan Showroom, end-to-end, within the company's standard operating platform. Directly manage and develop Showroom Managers as well as provide leadership to the entire store team and local market. As Raymour and Flanigan's store based executive and brand ambassador the overarching expectation was to ensure that no employee go untrained, no customer or community go unserved.
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District Sales ManagerBest Buy Aug 2012 - May 2014Richfield, Minnesota, UsIn a district ranging from Buffalo to Albany and from the Southern Tier to Watertown, implement, execute, and inspire excellent sales results in customer-intensive technology categories. Total sales volume of $500M+ in a17 store district. Interact with business partners at store and multi-unit levels to train and develop team members to deliver excellent customer service in highly competitive categories.Additional responsibilities are as follows:-Direct the execution of plans, strategies, and objectives, which align to the businesses overall strategy. -Successful and timely communication with the district field leadership team. -Maximize return on investment, profit and loss, daily operations, performance management/development of the stores Assistant Managers and Supervisors in partnership with the General Manager, along with building and sustaining a culture that is engaging and encourages innovation and sharing. -Manage and control company assets, as well as, managing and developing employees for future growth. -
General ManagerBest Buy Apr 2005 - Sep 2012Richfield, Minnesota, UsAs a General Manager responsibilities included managing a Best Buy Store, end-to-end, within the company's standard operating platform. Directly managed and developed Assistant Managers as well as provided leadership to the entire store team and local market. As Best Buy's store based executive the over arching expectation was to ensure that no employee go untrained, and no customer unserved or under served.
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Sales ManagerBest Buy Aug 2004 - Apr 2005Richfield, Minnesota, UsLed all sales departments to achieve store revenue, margin, operating profit, customer service, and sales attachment goals. Executed all company initiatives and sales strategies. Analyzed business results to identify strengths and opportunities to improve. Trained, coached, and motivated staff to achieve and exceed all goals
Mike Himes Skills
Retail Management
Big Box
Sales Management
Merchandising
Profit
Retail
Multi Unit Management
Store Operations
Customer Satisfaction
Associate Development
Inventory Management
Income Statement
Visual Merchandising
Loss Prevention
Planograms
Driving Results
Sales
Shrinkage
Multi Channel Retail
People Development
Customer Service
District Management
Consumer Electronics
New Store Openings
Retail Sales
Store Management
P&l
Multi Unit
Customer Retention
Mike Himes Education Details
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Shenendehowa
Frequently Asked Questions about Mike Himes
What company does Mike Himes work for?
Mike Himes works for Messner Flooring
What is Mike Himes's role at the current company?
Mike Himes's current role is High performing customer focused leader with expertise in both Big Box and Specialty Retail.
What is Mike Himes's email address?
Mike Himes's email address is mi****@****buy.com
What is Mike Himes's direct phone number?
Mike Himes's direct phone number is +171682*****
What schools did Mike Himes attend?
Mike Himes attended Shenendehowa.
What skills is Mike Himes known for?
Mike Himes has skills like Retail Management, Big Box, Sales Management, Merchandising, Profit, Retail, Multi Unit Management, Store Operations, Customer Satisfaction, Associate Development, Inventory Management, Income Statement.
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