Melissa Himmelfarb Email & Phone Number

United States

- Assist with gathering dependencies in tasks between various teams- Brainstorm and execute initiatives for improving team workflow across disciplines- Act as the point of contact for contracting companies when performing software upgrades across the project- Substitute in and run daily scrums when production is out- Track PTO and approve timesheets of engineering team in ADP- Maintain, grant, and audit Perforce permissions for new and old full-time employees and contractors- Coordinating technical issues contracting and full-time engineers face with internal IT team to ensure workflows continue with little to no downtime- Request and assign licenses to engineers for various software- Ensure documentation stays relevant by reviewing and keeping it up-to-date- Assisting with engineering contractor renewals: retrieving quotes and negotiating rates, working with legal on organizing the contracts and titles

- Assisting with engineering contractor renewals: retrieving quotes and negotiating rates, working with legal on organizing the contracts and titles- Acting as the point of contact for contracting companies by having regular syncs to keep communication flowing- Maintain, grant, and audit Perforce permissions for new and old full-time employees and contractors- Coordinating technical issues contractors face with internal IT team to ensure workflows continue with little to no downtime- Locate new companies to partner with for staff augmentation- Request and assign licenses to engineers for various software- Ensure documentation stays relevant by reviewing and keeping it up-to-date

- Closely follow guidelines to find and narrow down the cause for bugs- Assist in completing Third-Party Certification Testing- Complete functionality testing for new builds- Assist in training new employees and employees from different teams

Baltimore, Maryland Area

Accepting commissions for various artworks and graphics such as - character design, portraits, logos, graphics, and Twitch emotes.

Linthicum, Md

Assisting members with transactions using the Interactive Teller Machine, a remote ATM-like way to process teller transactions from a remote location. Currently servicing 9 locations in Maryland.Regular troubleshooting hardware and software issues.Continuously top 2 in customer service scores out of a group of 25+.Able to recognize suspicious and fraudulent activities.

Annapolis, Md

Worked in the Fragrance and Color departments before moving to the Operations team. Helped with inventory preparation, setting up promotional displays, shipment acceptance and processing, and assisting customers.Single-handedly brought Fragrance sales up and loss down over the course of 2 years in the department.