Clients: UNFCCC, Norwegian Cruise Lines, Microsoft, Palo Alto Network (PAN), Asurity, CUNA, SHRM, Tableau, The Urban Land Institute (ULI), Mimecast and VEEVA.Spearheaded and served as onsite virtual platform lead and project management lead working in hand with the United Nations Framework Convention on Climate Change (UNFCCC) team on hybrid events such as at COP29 in BAKU, ensuring seamless logistical coordination, technical excellence, and client satisfaction in high-stakes… Show more Clients: UNFCCC, Norwegian Cruise Lines, Microsoft, Palo Alto Network (PAN), Asurity, CUNA, SHRM, Tableau, The Urban Land Institute (ULI), Mimecast and VEEVA.Spearheaded and served as onsite virtual platform lead and project management lead working in hand with the United Nations Framework Convention on Climate Change (UNFCCC) team on hybrid events such as at COP29 in BAKU, ensuring seamless logistical coordination, technical excellence, and client satisfaction in high-stakes, international forumsServed as the dedicated project manager and trusted advisor for prominent Enterprise clients, including United Nations, Microsoft, NCL, and others, ensuring the seamless delivery of tailored solutions, and maintaining strong client relationships.The Social27 expert, providing guidance and addressing challenges in work/project management, and collaboration with customers.Provided expert customer insight to product management, marketing, and sales on what innovation and improvement in the user experience, product capabilities, and customer engagement processes ensure rapid adoption, usage velocity, high renewal, and referral rates in our Enterprise customers.Provided responsive, empathetic, and outstanding support to our customers, including through product training and consultation with new and existing clients.Performed initial onboarding of accounts with customers, ensuring adoption and ongoing engagement throughout the customer’s lifetime.Implemented a comprehensive engagement and communications strategy that proactively maintains high customer satisfaction.Collaborated with the internal Social27 team to execute successful virtual/hybrid events ranging in size from 50 to 65,000 attendees. Show less

Managing project teams comprising Digital Designers, Database Developers, Backend and UI Developers, UI/ UX Designers and Content Technicians to deliver impactful Virtual Events. Accomplishments: Delivered 15+ projects leading to successful Virtual Events for enterprise clients such as Microsoft, ULI, ASA-CSSA-SSSA, Infor, SHRM, Virginia Bankers Association (VBA), Veeva, Merchant Acquirer's Committee (MAC), etc.

Managed new and existing partnerships and strategic alliances. Planned events from inception to execution, including requirements, operations, budget, marketing, target audience, and objectives. Provided suggestions to enhance event success. Introduced webinars as a new event format at IndiQube. Generated revenue through external events by leasing the organization’s property space. Prepared and adhered to budgets. Planned event aspects such as venue, seating, and logistics. Managed activities… Show more Managed new and existing partnerships and strategic alliances. Planned events from inception to execution, including requirements, operations, budget, marketing, target audience, and objectives. Provided suggestions to enhance event success. Introduced webinars as a new event format at IndiQube. Generated revenue through external events by leasing the organization’s property space. Prepared and adhered to budgets. Planned event aspects such as venue, seating, and logistics. Managed activities at communes or external venues on event days. Maintained event-related records and vendor payment data. Sourced and negotiated with vendors and suppliers. Coordinated all operations and led promotional activities. Supervised all staff, including event coordinators and caterers. Approved all event aspects before the event day. Ensured smooth event completion and resolved any arising issues. Show less

Hosted seminars, conferences, webinars, masterclasses, and industry connects. Utilized marketing automation tools (Zapier, Hootsuite), and promoted events through social media (Facebook, Instagram, LinkedIn), partnerships, and ticketing portals. Executed email marketing campaigns using platforms such as SendInBlue, Eventbrite, Shine.com, Monster.com, Benchmark, and Netcore. Managed CRM systems (Leadsquared, Zoho) and designed marketing collateral using Canva. Conducted ATL (Print Media), BTL… Show more Hosted seminars, conferences, webinars, masterclasses, and industry connects. Utilized marketing automation tools (Zapier, Hootsuite), and promoted events through social media (Facebook, Instagram, LinkedIn), partnerships, and ticketing portals. Executed email marketing campaigns using platforms such as SendInBlue, Eventbrite, Shine.com, Monster.com, Benchmark, and Netcore. Managed CRM systems (Leadsquared, Zoho) and designed marketing collateral using Canva. Conducted ATL (Print Media), BTL (Direct Marketing, Sponsorship), and TTL activities for events. Managed over 250 events annually with an average attendance of 150 delegates, achieving a record of 300 delegates at one event. Increased company revenue by 30% in FY 2018-2019. Developed event plans and concepts aligned with institutional admission goals. Generated leads through social media and partnerships. Liaised and negotiated with vendors and partners, secured sponsorship deals, handled logistics, managed branding and communication, developed event feedback surveys, prepared post-event reports, and managed speaker engagements. Show less

Generated leads from various online resources for different business verticals. Contacted potential clients through emails or calls to establish rapport and set up product demonstrations. Planned and oversaw new marketing initiatives and meetings for the CEO. Prepared documents such as Non-Disclosure Agreements, Proposals, EULA, and MTSA for potential clients. Created PowerPoint and Keynote presentations and sales displays. Informed clients about new developments in the company’s products… Show more Generated leads from various online resources for different business verticals. Contacted potential clients through emails or calls to establish rapport and set up product demonstrations. Planned and oversaw new marketing initiatives and meetings for the CEO. Prepared documents such as Non-Disclosure Agreements, Proposals, EULA, and MTSA for potential clients. Created PowerPoint and Keynote presentations and sales displays. Informed clients about new developments in the company’s products. Maintained channel partner accounts and passed on generated leads for communication. Regularly updated and maintained the Salesforce database and tracked all email communications by the CEO to prospects and clients on commercial aspects. Show less

Managed end-to-end sales cycles, focusing on identifying qualified prospects and presenting the key features and benefits of the company’s projects. Secured participation of delegates and maintained timely follow-ups with new clients independently. Aimed to achieve sales targets in assigned regions and industry categories. Developed a lead database of prospective customers and conducted in-depth research via telephone, in- person meetings, and using various media sources.

Developed a marketing team to implement strategies and achieve objectives. Designed and facilitated a local marketing strategy with the Managing Director. Conducted research on competitor products and trends, constantly improving business development activities. Identified key marketing opportunities and built rapport with new and existing clients in Bengaluru. Developed business for Time and Attendance and Access Control Management Systems. Handled customer queries and resolved complaints both… Show more Developed a marketing team to implement strategies and achieve objectives. Designed and facilitated a local marketing strategy with the Managing Director. Conducted research on competitor products and trends, constantly improving business development activities. Identified key marketing opportunities and built rapport with new and existing clients in Bengaluru. Developed business for Time and Attendance and Access Control Management Systems. Handled customer queries and resolved complaints both face-to-face, via email, and over the phone, ensuring customer needs were identified and met. Show less

Managed marketing, branding, and media planning, including ATL and BTL activities. Handled sales promotions, maintained dealer/client communications, and informed them of new offers. Organized and accompanied promotional tours to understand dealer needs. Utilized Google AdWords and Analytics to monitor online market trends. Identified target markets and developed communication strategies. Prepared and managed marketing plans and budgets. Coordinated with internal departments, presented findings… Show more Managed marketing, branding, and media planning, including ATL and BTL activities. Handled sales promotions, maintained dealer/client communications, and informed them of new offers. Organized and accompanied promotional tours to understand dealer needs. Utilized Google AdWords and Analytics to monitor online market trends. Identified target markets and developed communication strategies. Prepared and managed marketing plans and budgets. Coordinated with internal departments, presented findings to senior managers, and attended trade shows, conferences, and sales meetings. Show less