Muhammad Ali Email and Phone Number
Salesforce Administrator and Developer | Automating Processes, Custom Development, and IT SupportI am a highly skilled Salesforce professional with over 2 years of hands-on experience as both an administrator and developer. I thrive in challenging environments and have accomplished significant achievements despite my relatively short tenure.At my current company, I am responsible for managing and developing a fully customized Salesforce system. Leveraging my expertise, I have successfully automated numerous processes within Salesforce, resulting in increased efficiency and streamlined workflows. Additionally, I have utilized Power Automate to automate processes between Microsoft products and Salesforce, further optimizing cross-platform functionalities.In addition to Salesforce, I am also proficient in WordPress and PHP, enabling me to contribute to the development and maintenance of our company website. I have created custom pages and implemented unique features to enhance the user experience and align with our business requirements.As the sole developer in the company, I am the go-to person for any IT-related queries from staff members. I have effectively served as the main point of contact for resolving technical issues and providing support, ensuring smooth operations and a productive work environment.With a passion for innovation and a deep understanding of the Salesforce ecosystem, I continuously seek opportunities to enhance our system, drive efficiency, and maximize the potential of Salesforce as a strategic tool for our organization.A proven track record in process automation, custom development, and comprehensive IT support. Let's connect, collaborate and exhange ideas!
Gcr Ratings
View- Website:
- globalratings.net
- Employees:
- 79
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Salesforce - Systems ArchitectGcr RatingsJohannesburg, Gp, Za -
Assistant Deputy Money Laundering Reporting OfficerGcr Ratings Mar 2023 - Present -
Salesforce Administrator & Systems ArchitectGcr Ratings Aug 2022 - PresentCity Of Johannesburg, Gauteng, South Africa- Salesforce Administrator and Developer responsible for managing and customizing a fully customized Salesforce system.- Automating processes within Salesforce to improve efficiency and streamline workflows.-Creating and managing complex workflows, validation rules, and process automation using Salesforce tools such as Flow.-Conducting data analysis and data cleansing activities to ensure data integrity and accuracy.-Collaborating with cross-functional teams to gather requirements, develop solutions, and provide ongoing support for Salesforce-related projects.-Customizing reports and dashboards to provide actionable insights and enable data-driven decision-making.- Utilizing Power Automate to automate processes between Microsoft products and Salesforce, enhancing cross-platform functionality.- Developing and maintaining custom pages and features on the company website built on WordPress using PHP.- Serving as the main point of contact for all IT-related queries and providing comprehensive support to staff members.- Acting as the sole developer in the company, taking ownership of all development tasks and driving innovation within the Salesforce ecosystem.- Achieving significant accomplishments and delivering results despite limited experience.- Leveraging Salesforce as a strategic tool to enhance operations and drive business success.- Seeking opportunities to contribute expertise in process automation, custom development, and comprehensive IT support to drive company growth. -
Junior Salesforce AdministratorGood E-Learning Jan 2022 - Jun 2022A few of the daily task I perform:- Considered as a first-line support to all users of the CRM. Therefore, I provided daily technical support for all CRM users, managed support calls and employee workflows.- Managed data and insured records are accurate, up to date and consistent across systems.- Created and maintained Process Builders, Flows, Assignment Rules etc.- Basic Salesforce Administration (Data maintenance, dashboards,reports, fields, page layouts, etc).- User Management- User creation/deactivation- User role/profile assignment- User/Sales reps training on Lighting App builder and Salesloft- Implementing & testing all-new enhancements and add-ons from Salesforce releases as well as and custom internal enhancements.- Data Loader- Prepared Excel Sheets, SOQL Queries etc. - Used the tool daily
Muhammad Ali Education Details
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Computer And Information Sciences
Frequently Asked Questions about Muhammad Ali
What company does Muhammad Ali work for?
Muhammad Ali works for Gcr Ratings
What is Muhammad Ali's role at the current company?
Muhammad Ali's current role is Salesforce - Systems Architect.
What schools did Muhammad Ali attend?
Muhammad Ali attended Varsity College.
Who are Muhammad Ali's colleagues?
Muhammad Ali's colleagues are Michelle Bean, Craig Davids, Tavonga Charumbira, Fmva®, Enyinnaya Ukomadu, Aca, Ntsika Sindane, Emeka Arubalueze, Eyal Samuel Shevel.
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Muhammad Ali
City Of Johannesburg -
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Muhammad Ali
Managing Director @ Wwise | Iso 9001, 14001, 45001, 27001, 22301, 50 001 Lead Implementer & Auditor | Industrial And Systems Engineer | Founder Of WwiseCenturion2vodamail.co.za, wwise.co.za -
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