• Manage issues and troubleshooting raised by business partners.• Act as a point reference for engineer regarding any request raised by business partners.• Assist in testing and preparation of new feature in ticketing system.• To Handle and attend to user problems on IT related matters.• Develop and maintain a filing system.• Provide operational and sales report as required.

As an Administrative Clerk, I am responsible for performing administrative tasks that support the efficiency of office operations. My work involves data management and storage, scheduling meetings, and maintaining documents and archives. I play a key role in managing internal and external communications, whether through email or phone. Additionally, I actively collaborate with the team to prepare routine reports, process expenses, and support other administrative activities. I possess strong organizational skills, attention to detail in task completion, and the ability to multitask to ensure smooth office operations.

Handling the availability and performance of computers and networks by ensuring all devices are functional and optimally connected. Performing maintenance and monitoring to ensure applications run smoothly, as well as storing and managing user data. Responsible for preparing technical reports and documentation as part of job duties.