Michael Holmes, Mba, Pmp Email & Phone Number

Chicago, Il, Us

• Manage complex transmission, substation, distribution, gas, and/or information technology projects consisting of cross-functional teams involving multiple disciplines and multiple operating areas including contract resources. • Responsible for managing the scope, schedule, budget and safety performance of multiple projects and programs. • Leads project teams through business case / capital approval process, development and execution of project plans and project closeout.• These projects have budgets that will typically range from $1 million to $60 million. • Also, may manage high profile business initiative projects with direct accountability for project execution while leading a team to accomplish project objectives within a given timeframe and with limited resources.

Chicago, Il, Us

* Managing a multi-year $17M+ project using AGILE methodologies to deploy a new software solution and align work practices across all 6 utility operating companies.* Manage Information Technology projects consisting of cross-functional teams involving multiple IT disciplines and areas including contract resources. Responsible for managing the scope, schedule, and budget for projects and programs.* Lead project teams through business case / funding approval process, initiation, execution, and project closeout in accordance with IT Management Model and PMI standards. These projects have budgets that will typically range from $250K to $17 million. * Responsible and accountable for overall project performance for projects, subprojects, processes, new technology programs, information technology, and organizational initiatives.* Ensure project costs, schedule, and scope are managed, including the development of recovery plans, to stay within approved limits.* Interface with external and internal stakeholders to coordinate project requirements.* Primary communicator with the sponsor and key stakeholders on project issues, including executive level and interdepartmental presentations.* Ensure a good working relationship between the project team, internal resources, vendors, and interfacing organizations.* Coach and lead team members to ensure completion of assigned tasks.* Identify and obtain project team resources.* Ensure project team members understand their respective responsibilities.

Baltimore, Md, Us

* Primary administrator for Planview's Innotas Project Portfolio Management (PPM) software.* Plan, coordinate, and direct the development, oversight, and coordination for information technology projects for Baltimore City, focusing primarily on Department of Finance projects.* Assist in creation and implementation of Project Management Office artifacts and templates.* Manage all phases of the development of the information technology project including project design, implementation, hardware and software integration, initial operation, and continuing performance evaluation and improvement. * Function as liaison between agency management, members, and MOIT. Lead teams of technical IT staff on project assignments.* Develop project budget, schedules, work plans, cost estimates, and projections. * Administer contracts including contract negotiation and preparation of contract recommendations. * Monitor contracts to ensure conformance to approved plans, and contract specification.* Conduct studies of operating problems and procedures, such as organizational change, communications, information flow, quality assurance, cost analysis, and existing operating environment and state-of-the-art technological advances to devise the most efficient methods of accomplishing the work.* Advise superiors on new developments in computer equipment and software and make recommendations; provides guidance and direction to data processing/information technology associates in the use of computer equipment, software, and operating systems.* Monitor the implementation of standards and procedures for the assigned technical area of expertise; assist in preparation of specifications for procurement of equipment, software, and systems to enhance levels of service to users and assists in evaluation of responses to proposals;* Assist in facilitating implementation of new systems and/or procedures; training personnel in Innotas application; monitors process to ensure procedures followed.

* Managed and supervised a department that provides IT support and services to a $10 million a year company* Managed a staff of up to 7 IT professionals performing help desk tasks, data collection, analysis, management and reporting, client liaison, programming, software and hardware testing, telephony management* Developed and maintained relationships with multiple Fortune 100 companies (including Verizon, AT&T, BellSouth, Comcast, SBC, Cingular Wireless, and Constellation Energy) to ensure clear communication and flexibility to ensure product execution * Developed an understanding of clients' business models and strategic needs to ensure client loyalty * Developed and supervised projects designed to increase productivity, both for sales force and supporting departments (i.e.: training, quality assurance, etc.) * Managed development for continuous updates of proprietary CRM software to ensure timely, effective, and efficient update cycles * Attained customer recognition for several completed projects* Skilled at simplifying jargon for written and oral reports

* Maintained the order entry and outbound dialing systems* Programmed client scripts and pre-delivery data manipulation programs to conform with client requirements* Created reports from exported data* Provided on-call, 24 hour technical support* Designed, maintained, and managed client websites* Provided hardware support for computers, servers, and network* Interacted with clients around project specific questions

* Managed all financial transactions* Managed day to day operations* Board Member for an international computer gaming organization (www.igames.org)* Managed all advertising* Maintained the LAN and computer systems* Managed software, hardware, and concession inventories* Maintained company website (www.galaxycomputing.net)

Woonsocket, Rhode Island, Us

* Managed a staff of 15-25* Managed all aspects of store operations* Provided customer service on the sales floor* Managed inventory and human resources* Provided financial reporting and administration

Mba, Information Systems

Bs, Management Of Information Technology