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Mathieu Hookham Email & Phone Number

Customer Success Manager at Mews at Mews
Location: Lille, Hauts-de-France, France 7 work roles 4 schools
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Current company
Role
Customer Success Manager at Mews
Location
Lille, Hauts-de-France, France
Company size

Who is Mathieu Hookham? Overview

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Quick answer

Mathieu Hookham is listed as Customer Success Manager at Mews at Mews, a company with 254 employees, based in Lille, Hauts-de-France, France. AeroLeads shows a matched LinkedIn profile for Mathieu Hookham.

Mathieu Hookham previously worked as Customer Success Manager at Mews and Client Success Manager II at Houzz. Mathieu Hookham holds Marketing from Haute Ecole Mons-Borinage.

Company email context

Email format at Mews

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Mews

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Profile bio

About Mathieu Hookham

Experienced Account Manager with a demonstrated 12 year history of working in the online industry. Skilled in Negotiation, Microsoft Word, Sales, Hospitality Industry, and Management. Always looking to acquire new skills and knowledge. I am a strong sales professional looking for a new opportunity.

Listed skills include Service Client, Microsoft Office, Management, Microsoft Excel, and 27 others.

Current workplace

Mathieu Hookham's current company

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Mews
Mews
Customer Success Manager at Mews
london, england, united kingdom
Website
Employees
254
AeroLeads page
7 roles

Mathieu Hookham work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current

France

Jul 2024 - Present

Client Success Manager Ii

France

Aug 2022 - Jul 2024

Client Success Manager

London Area, United Kingdom

  • Manage a large portfolio of Pro+ clients and optimise their profile and program with creative improvements
  • Maintain ongoing contact with every account assigned to you
  • Renew annual contracts
  • Up-sell clients on additional packages
  • Meet minimum renewal and up-sell objectives
  • Meet minimum quantitative and qualitative account improvement objectives
Oct 2021 - Aug 2022

Assistant Manager

Kent, England, United Kingdom

Opening/closing storeStock countCash countDealing with repairs and returnsReporting any IT or store issues to relevant teamsManaging store and other team members

Dec 2018 - Oct 2021

Sales Advisor

Kent, England, United Kingdom

May 2018 - Nov 2018

Account Executive

London, United Kingdom

  • Day-to-day pro-active communication with partners in my region by telephone, by internal messaging and occasionally in person to assist with the development of the business
  • Building productive relationships with partners to ensure that they offer the best availability and rate structure
  • Discussing opportunities with partners that will help improve business by using Booking.com BV’s internal tool of priority setting;
  • First point of contact for key local accommodation partners, answering questions and queries, taking action as needed; including follow-ups
  • Assisting in the preparation of market visits, operational planning and projects
  • Advising partners regarding their webpages on the Booking.com website and how they can amend data with respect to supply, availability, specials, promotions
Oct 2015 - Mar 2018

Customer Service Executive

Lille Area, France

*Main point of contact with hotels verifying guest information as needed;*Communicate any developments in service, products, website, or systems;*Answer any incoming questions from customers (system, reservations, etc.);*Manage customer complaints regarding overbooking and hotel amenities/services in a professional manner resolving the problem through the.

Feb 2012 - Sep 2015
Team & coworkers

Colleagues at Mews

Other employees you can reach at mews.com. View company contacts for 254 employees →

4 education records

Mathieu Hookham education

Marketing

Haute Ecole Mons-Borinage

Bachelor'S Degree, Language Interpretation And Translation

Institut Superieur Traduction Interpretation

Translation in English and Chinese

Bachelor'S Degree, Language Interpretation And Translation

Ecole Internationale Interpretation

Translation in English and Spanish

Cess, Economie Langue

Centre Educatif De La Sainte Union
FAQ

Frequently asked questions about Mathieu Hookham

Quick answers generated from the profile data available on this page.

What company does Mathieu Hookham work for?

Mathieu Hookham works for Mews.

What is Mathieu Hookham's role at Mews?

Mathieu Hookham is listed as Customer Success Manager at Mews at Mews.

Where is Mathieu Hookham based?

Mathieu Hookham is based in Lille, Hauts-de-France, France while working with Mews.

What companies has Mathieu Hookham worked for?

Mathieu Hookham has worked for Mews, Houzz, Vodafone, and Booking.Com.

Who are Mathieu Hookham's colleagues at Mews?

Mathieu Hookham's colleagues at Mews include Aliff Turner, Vivian Liu, Rose Gichuhi, Inès S., and Joe Mcaweaney.

How can I contact Mathieu Hookham?

You can use AeroLeads to view verified contact signals for Mathieu Hookham at Mews, including work email, phone, and LinkedIn data when available.

What schools did Mathieu Hookham attend?

Mathieu Hookham holds Marketing from Haute Ecole Mons-Borinage.

What skills is Mathieu Hookham known for?

Mathieu Hookham is listed with skills including Service Client, Microsoft Office, Management, Microsoft Excel, Vente, Microsoft Word, Leadership, and Parler En Public.

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