Extensively supported numerous UAE government entities in optimizing their application and service management. My contributions encompassed a range of critical tasks aimed at achieving exemplary application performance management for clients, including:■ Installation and Maintenance of on-premises highly available setup of AppDynamics.■ Instrumentation of applications across various platforms including .Net, Java, PHP, and Node.js, coupled with comprehensive monitoring of webservers and databases.■ Development of IT Ops and Business-oriented dashboards to facilitate strategic decision-making.■ Collection and analysis of analytics data from transactions and MRUM/BRUM sources.■ Provision of training sessions to empower local teams in executing routine AppDynamics tasks for seamless business operations.

■ AppDynamics (APM and Analytics) - Instrumentation of Java/Node.js/.NET application. Front end user analytics via MRUM and BRUM. Created dashboard business to give analytical overview like (User journey funnel, User behavior, Success/Dropout rates, Screen Time etc.) ■ RAKTrack (Node.js, MongoDB) - Successfully implemented within RAKBANK.■ MongoDB Enterprise - Deployment in replica sets. Implemented CIS baselines regarding security of DB. ■ Customer Communication Management System (Quadient® Inspire Platform, Elixir Tango) User communication documents generation, email campaigns and reporting. ■ Ensuring that Incidents/Requests are being resolved/implemented with SLA ■ Managing offshore support team members ■ Developed utilities to automate many manual processes (Purging old data, Recon reports, Print statements report)

I got role of software architect. My responsibilities includes gather requirement, design solution keeping in mind functional and non-function requirements, help development teams understand the problem and solution (Technical Aspects), if development team incurs any problem immediately address that one.

Node.js development and deployment over AWS Amazon cloud.MEAN.IO framework.Mongo DB development and administration.REDISI was the one the founding developers of Zemcar, MongoDB helped us achieving Realtime CRUD and throughput required for ride services. Specially path calculations, maintaining and calculating trustful drivers within rider's circle. Without MongoDB and its aggregation pipeline power we will not be able to achieve these in Realtime. My role was development and architecture of application.

o Worked on Tango, a world class dynamic data publishing and customer coorespondance product, as backend as well frontend developero Developed many RESTful services for front end, using Jersey.o Another major project was "Tango Data Proofing" application. This application was to debug and visualise changes in data before actual production. i) Backend engine is in C++ and restful JAVA service. ii) GUI built using JavaScript and HTML using libraries JQuey, JSPlumb iii) Used redis server for fast data writing and reading (as bridge between C++ and JAVA).

I worked on IVR integrated application in JAVA.

Automated complex BOQ calculation of BTS (Telecom Tower Site) construction, using VBA in MS Excel.