Muhammad Husnain Itil® Email & Phone Number

United Arab Emirates

Islamabad, Islāmābād, Pakistan

Pakistan

-Work closely with the business development, product, and service delivery teams.-Responsible to provide ICT, Data Center, network security, Cabling infrastructure, LAN/ WAN, surveillance, cloud, IDC, core networking, WIFI 6 solutions to end customer.-Having extensive and in depth knowledge of network protocols (TCP/IP, DNS, DHCP, HTTP/HTTPS, TLS, SSL, routing protocols), LDAP and network security - firewall, IAM (Sangfor Internet access management-Responsible to coordinate directly with OEM (Huawei, H3C, Sangfor, HikVision, Dahua) and Cisco for designing best feasible solution-Have experience on designing multi-vendor ICT and WIFI 6, enterprise data solution as percustomer need.-Use to work on High Level Design (HLD) for giving basic details and Low Level Design (LLD) for indepthbriefing of solution-Responsible to thorough review of provided RFPs/ RFQs and prepare the BoQ based on customerrequirement. Also took part in pre-bidding meetings and present our ideas, strategies with customer-Responsible to design ICT solution as per customer’s requirement and budget.-Responsible to coordinate with internal teams to help deliver the case smoothly-Providing after sales services to end customer and design Service Improvement Plan (SIP)-Direct reporting to CEO for operational work progress and sales target quarterly-Responsible to prepare the Project implementation plan (PIP) and Work breakdown structure(WBS) so that project can meet the timelines-Responsible to maintain, develop relation partnerships and also dealing with existing vendors.-Presenting the visual diagram to end customer to help understand the technical solution alongwith financials-Master and maintain thorough understanding of the market, competition and latest industry newsand trends.-Leading a team of 10 qualified engineers of different ICT project in Pakistan-Work closely with China Telecom’s regional teams in order to maximize business performance anddiscuss strategic plans

Karachi

• Hands on working on Huawei USG6000 series firewall and cisco 29xx series routers for establishing p2p link• Creating zones, inbound and outbound rules to help secure the private network from any unforseen circumstances.• Hands on working experience on different huawei switches (S2700, S5720, S6720) and maintaining the security of the end user by applying port security• Hands on working experience on Huawei core S12704.• Establishing VPN tunnels and monitoring the logs to find any abnormal behavior on firewall. • Working experience on Sangfor Internet Management System. Creating groups, users authentication, user blocking system, privileges to end user, bandwidth management system and more• Working hands on experience on VMware ESXi cloud.

Karachi

• Playing a supervisory role and providing 24/7 level-2 support to NOC team• Managing and reporting threats to providers and escalate them for earliest resolution• Back office tasks also consist of designing of customer SLA based on maintained KPI’s. Preparation of technical documents and scheming SOPs for smooth operations.• Responsible to troubleshoot network related issues within provided SLA• Extract log files and analyze it for root cause of persisting issue and perform necessary action to restore• Responsible to manage and entertain international customer’s technical queries keeping in mind the security of end user.• Incident monitoring and handling pro-actively.• Provide secured leased lines (no encryption required) and (encrypted) L2/ L3 private tunnels over public network. Also includes their monitoring and troubleshooting for problem diagnosis.• Troubleshooting of circuits involving Layer-1 TDM, IPLC, DPLC, Internet, L2 VPN & L3 MPLS VPN• Reviewing configuration files of SDH, router and other network devices for security requiremen0074• Compilation of incident report and network stats report quarterly.• Inventory management of operational spares for catering the faults occurred throughout Pakistan

Karachi

• Network monitoring of live long haul and metro network using Huawei u2000i and NSN TNMS.• Hands-on NSN TNMS, Huawei U2000i, UMUX mini SDH and Raisecom MC. • Cross-connection on HiT 7070, 7065 and other optra nodes.• Monitoring and troubleshooting Optical Networks(SDH,DWDM) using Huawei NMS,u2000i & NSN TNMS.• Perform TNMS Net Server, Core server upgradation.• Perform network wide inspection on monthly basis.• Hand-on experience on SDH and DWDM equipments. • Fault tracing, Fault handling of the transmission network.• Configuration of services on NMS according to the requirement of customers.• Coordination with relevant departments for fault rectification.• Identification and prioritization of faults via Network Alarms; taking decisive steps to ensure appropriate levels of response are applied for speedy fault resolution.• Interaction with other NOC’s and Operational teams in line with agreed processes and working practices to ensure quick recovery from service failure.• Performing first level troubleshooting and escalating the Work Orders to Field Engineers.• Services creations and modifications at E1 STM level.• Coordinating Field team to rectify the Issues.• Coordinating Site acceptance, Site PM. • Generating Daily Pending Work Order Report.• Weekly Reports based on network OFC health.

Karachi

• LOS Survey• Have working experience on ericsson transmission equipment• Operate mini link craft software• Integration• Commissioning • BTS Swap

Karachi

• Working as Trainee RF DT Engineer at LCC on Ufone Project• Operate TEMS software • Performing drive test for 2G network• Using the TEMS Investigation to observe the particular cell parameters such as Rx-level, Rx-Qual, C/I, SQI, BCCH• To drive test the sites having customer complaints and report the issue.• Drive testing the given route in idle and dedicated mode• DT activity for cluster level• Checking the handover performance between cells (Incoming / Outgoing HO)• Investigating on site soft and hard handover issues.• Exporting log files in .text and .tab format to analyze the results of data testing and coverage• Resolve the patch occur in coverage

Karachi

• Operate Networking software• Go through the problems within the building• Study the PSO building network

Master'S Degree, Computer And Information Systems Security/Information Assurance, 3.1 Gpa

Activities and Societies: Worked on ‘kali Linux’ for penetration testing tools (maltego, nmap, ettercap, burp suit) • Usability.

Bachelor'S Degree, B.E Telecommunication, 3.1 Cgpa

Activities and Societies: • Vice President (Engineering Sciences) of Iqra University GSS Society (Guest Speaker Session • Earned merit.

Intermediate, Pre-Engineering, A

Matriculation, Computer Science, A-1