Michael Hutt Email & Phone Number

Philadelphia, PA, US

Oaks, Pennsylvania, United States

• An early member of an “internal start-up” within SEI that is aimed to help customers with their life, money, and health matters.
• Initiate and implement a range of internal marketing campaigns designed to promote the product to SEI employees.
• Gather qualitative feedback through conducting one-on-one user feedback sessions with employees from diverse departments and levels of seniority.
• Collect, analyze, and present both qualitative and quantitative data to inform product development, segmented engagement campaigns, and external customer development efforts.
• Contribute to the re-branding of SEI Atlas by overseeing an external agency in the creation of a human-centric brand identity that fits under SEI’s overarching corporate brand.
• Engage in collaborative efforts with technology teams to develop strategic roadmaps aimed at facilitating ongoing enhancements to the product.

Oaks, Pennsylvania

• Accommodate the day-to-day requests of four private equity and hedge fund clients simultaneously with attention to detail and superior service.
• Remained flexible to complete each client’s deliverables – including, but not limited to, new investor set-up, fund launches, and quarterly reporting.
• Facilitate each investors’ payments through wire templates and monitor clients’ bank accounts for wire activity during capital events.
• Attended various personal and professional development sessions to broaden my knowledge of alternate investments and to overall better understand the ever evolving industry.

Allentown, Pennsylvania

• Assist in the advancement and promotion of the Mack Trucks Inc. Brand and Customer Experience to support sales activity and brand awareness.
• Analyze customer data to provide customer profiles to staff members.
• Guide customers, dealers, district sales managers, and regional sales managers through the customer interactive zone to emphasize product features and benefits.
• Execute post Mack Experience surveys, survey results and data are gathered and presented during quarterly global brand meetings.
• Update experiential marketing exhibits in the customer interactive zone to showcase product features, benefits, and new services.

• Supported three diverse start-up companies.
• Actively contributed to social media ads, content scheduling, and analytics.
• Assessed, built and analyzed financial forecast and models.
• Led a team of four student co-workers to collectively assist in improving client’s business ventures.

Allentown, Pennsylvania Area

• Assisted with all tasks related to game-day operations including customer service, promotion initiatives, managing concessions, and ticket sales.
• Learned all aspects of managing a minor league baseball facility including promotions, group sales and ticketing analytics. Exceeded personal sales goals by 10%.
• Completed inventory control and purchasing to ensure that the facility was stocked for all events.
• Served as a liaison between group sales department and the concessions/catering department.

Palmerton, Pennsylvania

• Worked as a Ski and Snowboard Check Attendant.
• Ensured guest satisfaction through problem-solving and customer service.
• Interfaced with customers and answered questions regarding their ski and snowboard equipment rentals.