An early member of an “internal start-up” within SEI that is aimed to help customers with their life, money, and health matters.• Initiate and implement a range of internal marketing campaigns designed to promote the product to SEI employees.• Gather qualitative feedback through conducting one-on-one user feedback sessions with employees from diverse departments and levels of seniority.• Collect, analyze, and present both qualitative and quantitative data to inform product development, segmented engagement campaigns, and external customer development efforts.• Contribute to the re-branding of SEI Atlas by overseeing an external agency in the creation of a human-centric brand identity that fits under SEI’s overarching corporate brand.• Engage in collaborative efforts with technology teams to develop strategic roadmaps aimed at facilitating ongoing enhancements to the product.

• Accommodate the day-to-day requests of four private equity and hedge fund clients simultaneously with attention to detail and superior service.• Remained flexible to complete each client’s deliverables – including, but not limited to, new investor set-up, fund launches, and quarterly reporting.• Facilitate each investors’ payments through wire templates and monitor clients’ bank accounts for wire activity during capital events.• Attended various personal and professional development sessions to broaden my knowledge of alternate investments and to overall better understand the ever evolving industry.

•Assist in the advancement and promotion of the Mack Trucks Inc. Brand and Customer Experience to support sales activity and brand awareness. •Analyze customer data to provide customer profiles to staff members.•Guide customers, dealers, district sales managers, and regional sales managers through the customer interactive zone to emphasize product features and benefits. •Execute post Mack Experience surveys, survey results and data are gathered and presented during quarterly global brand meetings. • Update experiential marketing exhibits in the customer interactive zone to showcase product features, benefits, and new services.

• Supported three diverse start-up companies. • Actively contributed to social media ads, content scheduling, and analytics.• Assessed, built and analyzed financial forecast and models.• Led a team of four student co-workers to collectively assist in improving client’s business ventures.

• Assisted with all tasks related to game-day operations including customer service, promotion initiatives, managing concessions, and ticket sales.• Learned all aspects of managing a minor league baseball facility including promotions, group sales and ticketing analytics. Exceeded personal sales goals by 10%. • Completed inventory control and purchasing to ensure that the facility was stocked for all events. • Served as a liaison between group sales department and the concessions/catering department.

•Worked as a Ski and Snowboard Check Attendant.•Ensured guest satisfaction through problem-solving and customer service. •Interfaced with customers and answered questions regarding their ski and snowboard equipment rentals.