Melanie Villard Email & Phone Number

Atlanta, GA, US

Peachtree City, Georgia, United States

3560 Lenox Road, Suite 2400, Atlanta, GA 30326

• Subject matter expert and senior individual contributor who managed large-scale projects, coached team members, and solved complex problems. Provided a full spectrum of strategic advice, innovative tools and expert.
• Developed and implemented change management communication strategy for a global telecommunications organization to launch and sustain a new career framework, career pathing and compensation program. Targeting messaging.
• Recovered client relationship to win a three-year, multi-million dollar contract for an international automotive company. Created three-year strategy for year-round benefits communication to keep the value of benefits.
• Created change management communication platform for a financial services organization to educate various stakeholder groups about new career framework and compensation with online toolkits and eLearning. Similarly.

Greater Atlanta Area

• Lead communication programs that support Invesco's strategic priorities by:
• building on efforts to activate Invesco’s purpose with employees worldwide
• elevating the corporate responsibility profile
• supporting senior leadership communications
• leading/contributing to other global internal communications in partnership with internal business functions Develop the internal digital roadmap by mapping Invesco's business needs to digital technologies such as.
• Lead the internal digital steering committee in collaboration with key business partners.

Greater Atlanta Area

Business Operations Analyst Lead for a large, national health care organization with more than 170,000 employees and 10 million members. Communication and change management work focusing on privacy and security of data and technology to minimize risk and optimize program delivery and execution -- in other words, to achieve outstanding business results!

Greater Atlanta Area

• Responsible for leading and supporting large, complex benefit design and total reward communications, mergers and acquisitions, sweeping business strategy and culture transformations, function redesigns and technology.
• Actively participate in and/or lead new business opportunities, including cross-selling to existing clients to meet annual revenue goal of at least $1.25 million.|
• Conduct strategy workshops to develop multi-year communication change management strategies. All clients have bought some or all of the recommended communication tactics.
• Helped financial services client save $30 million with a Voluntary Retirement Opportunity. Led entire project; developed and implemented communication plan that achieved 70% take rate (goal was 40%). Materials have.
• Developed communication strategy and deliverables to promote ownership culture and improve customer service in a retail organization. Created simple, clear infographic communication and personalized statements that.
• Increased employee understanding of benefits and perceived value for a mid-market advanced engineering and technology organization with an internal brand to match the company culture and a robust mix of print and.

Mclean, Virginia

• Directly supported officers in several lines of business (Single-Family Business (8/12 – 4/15), Human Resources (HR) and the Office of Diversity and Inclusion (ODI) (10/11-10/12), Information and Technology (IT).
• Responsible for companywide employee communication to and from these departments/ divisions.
• Established division communication plans with consistent communication channels such as weekly update conference calls, quarterly Town Hall meetings, and ongoing written and electronic communication as needed..
• Led significant portion of Single-Family Business and later enterprise culture transformation work with programs such as Eliminating Passive-Aggressive Behavior training, Speed Networking, and improving inclusion for.
• Created 90-day Office of Diversity and Inclusion communication plan to introduce new Chief Diversity Officer (CDO), increase visibility of company’s diversity and inclusion work, and begin broadening the concept and.
• Increased IT department communication with CIO to twice-a-year department Town Hall meetings, quarterly Directors’ Forums and monthly audio messages from CIO to all IT employees.

Vienna, VA

• Communication consultant and freelance writer/editor. Developed marketing communication plans, wrote newsletter articles and newsletters, brochures, letters and Web pages. Developed proposals (RFP responses). Conducted.
• Maintained steady work in human resources communication (annual benefits enrollments, total compensation statements, retirement plan newsletters and presentations, new hire orientations, etc.).
• Established brands and marketing communication strategies, including Web site content, for several small businesses and start-up companies.
• Developed and taught business writing, grammar and proofreading classes for Northern Virginia Community College.

Arlington, Virginia

Led 10-member marketing communications department supporting Insurance & Financial Services division. Managed $2.5 million budget and all marketing communication work for Group and Retirement benefits (multi-employer, self-insured plans). Responsible for Web site and online communication, three newsletters, six national conferences, ongoing regulatory.

Atlanta, Georgia And Mclean, Virginia

Note: Worked at Georgia Pacific from 8/98 - 6/99

Greater Atlanta Area

Greater Atlanta Area

Greater Boston Area

Leadership And Accountability Program

Master'S Degree, Business Administration And Management, General

Bachelor'S Degree, English Language And Literature/Letters