Michael H. Wilson Email & Phone Number

Laguna Niguel, Ca, Us

Laguna Beach , California, Us

Dragon9 Partners provide CIO advisory services focused on maximizing Information Technology’s effectiveness and efficiency to enhance an organization’s competitiveness, growth objectives and operational efficiency while optimizing risk management. Our partners are working with multiple customers on many aspects of the business, including but not limited to consulting and delivering results in various technology disciplines (cyber security, program/project portfolio, infrastructure engineering support, enterprise software development/QA, staff augmentation, business development, client relationship, and vendor partnership management.)Current Assignment: Interim CIO, Head of Technology M&A Portfolio for a Global Environmental Engineering Firm.Verticals: Financial Services, E-Commerce, Aerospace, Manufacturing, Technology, Environmental Sciences, Government, Non-Profit, SMB.

San Diego, California, Us

Plaza Home Mortgage is a proven national leader dedicated to Wholesale and Correspondent lending. Since 2000, we’ve built our business on relationships and our deep understanding of the needs of the TPO community.o Transformed the IT team to provide business and technology solutions to create the best customer experience while lowering operating costs and increasing revenue. o Implemented a Defense-In-Depth cybersecurity strategy along with a set of tools and processes to protect customer PII data as well as sensitive corporate data. o Led multiple innovation initiatives such as Robotic Process Automation, Virtual Agent, and Integrated CRM to keep the company at the forefront of product excellence, frictionless customer experience, and efficient operational processes.

Aliso Viejo, California, Us

"One and Done" is our mission. We are a Block Chain, AI FinTech company that deliver qualified borrowers to our customers (mortgage originators, mortgage servicers, car loan originators, student loan originators and credit card companies.) We help address your business pain points by reducing the cost of customer acquisition, streamlining your operation process and shortening your loan origination cycle.

Newport Beach, California, Us

o Served as interim CIO, led the Work-From-Home program to enable all employees to work remotely during the COVID crisis while still maintaining all technical corporate functions required of a publicly-traded company. Led multiple IT teams and enterprise projects to support the company’s Omni-Channel Sales Strategy leveraging both Cloud (Azure) and On-Prem infrastructure using a hybrid of hyper converge (Nutanix) and traditional (Cisco) architecture. o Built an employee-focused Cyber Security practice based on the Defense-In-Depth (DiD) and NIST framework with partnership from Cisco and other top Cyber Security vendors while implementing numerous initiatives to train and enhance employee awareness (anti-phishing) and risk mitigation activities.o Responsible for the IT SOX Audit initiative to support quarterly and annual compliance reports. Provided business and technical leadership for IT Controls enhancement, remediation and validation effort.

Irvine, Ca, Us

Served from 2011 to 2013. Rejoin the board on September 2016.The Council on Aging-Orange County promotes the independence, health and dignity of older adults through compassion, education and advocacy.Through the efforts of the Council on Aging Orange County, our community will realize a better aging experience in which older adults are treasured and everyone can find solutions to the aging issues they face.

Irvine, California, Us

Top-two non-bank mortgage & personal loan originator with national presence and multi-product offerings. Leading the enterprise IT Operations team supporting 6000+ employees with an expected year-over-year growth of +30%.o Provided thought leadership and executive oversight of the IT Operations area to enhance and expand the enterprise computing infrastructure to support the company expected y-o-y growth of +30%. Among the areas of responsibility are Network & Infrastructure Engineering, Information & Cyber Security, Call Center & Dialer, DBA, Technical Services & Support and Operations Project Portfolio.o Participated as a key member of the leadership team responsible for elevating the company to become a leading Financial Technology (Fin Tech) force in the lending business. Led Cloud conversion and technology platform modernization.o Led the effort to build an Active/Active Data Center using the latest hyper-convergence network appliances as well as integrating with key product vendors such as Cisco, EMC, VMWare and Nutanix. This investment will provide a +200% increase in computing capacity while allowing for flexible & expandable storage.

Broomfield, Co, Us

A world-class Aerospace company with a globally-recognized parent company.Responsible for classified and unclassified ITS strategy, direction and support. Provided thought leadership and strategic direction to enable the ITS organization to be an integral part of the company success.- Led IT in partnering with various business units to strategize and implement solutions to productivity, reduce cost, open new market and enhance enterprise collaboration.- Led the Integrated Design to Manufacturing System (IDMS) portfolio of applications to support a high-technology engineering design, supply chain, financial and manufacturing environment. Implementing Product Life Cycle Management (PLM) best practices and processes.- Led and supported the design, implementation and support of an enterprise classified/unclassified computing environment using virtualized servers, mobile components, cloud hosting, VoIP and strict security best practices and tools.- Implemented Agile/Scrum, Kanban and Waterfall SDLC and Six-Sigma processes to optimize development environment and provide repeatable processes to effectively manage and maintain 200+ applications. Effort resulting in a 40% increase in application/solution throughput and productivity. - Provided strategic direction and guidance to successfully deliver and maintain an integrated Enabling Technology environment that is Cloud-enabled and Mobile-ready.

Ho Chi Minh, Tan Binh, Vn

An international software company with operations in the US, China and Vietnam serving clients in the following business verticals: Financial Services, Mortgage Banking, Telecommunication, Medical Devices, Technology and Non-Profit.Responsibilities include strategy, thought leadership, business development, financial management, sales, technical delivery and customer relationship management. • Built a profitable international application development and consulting practice with proven and best-practiced CRM, Supply Chain and Technology Optimization principles.• Held selective high-level executive assignments with various key customers ranging from interim-CIO, VP of Enterprise Projects to CTO and Chief Strategist. A partial list of key assignments and clients:o COX Communications – Mobility Strategy and New Technology Implementation.o Nobel Biocare – Process Re-engineering and SAP Integration.o Downey Savings – Enterprise Project Portfolio Implementation. • Led in-house and offshore technical development, sales, marketing, operations, training, customer service and product launch activities for a SaaS-based ERP application suite along with a B-to-B / B-to-C E-Commerce consulting practice catering to Small and Medium-size Businesses (SMB).

Washington, Dc, Us

A $1.4B nationally-known non-profit organization with over 36 million active members.Responsible for the Membership Management Technology (MMT) application portfolio. Provided thought leadership and customer-focused solutions.• Led the transformation and enhancement efforts to re-platform a high-transactional and complex Mainframe and Client/Server technology eco system that supports over 36 million active members with annual revenue of over $1.4 billion. • Established and provided thought leadership for a company-wide technology modernization program to transform the current AARP technology stack to a more flexible and scalable model to support company goals and objectives. • Infused new value-added technical solutions such as Data Hygiene, SOA, SDLC (Agile/Scrum and Waterfall), Enterprise Data Management and Enterprise Middleware Bus to lower operating cost, gain operational efficiency and reduce technology rework. Effort is on track to gain 50% ROI within 3 years.

Us

A global multi-media and entertainment company with leading products such as Sport Cards, World of Warcraft and YuGiOh.Led the strategic direction and implementation of critical enterprise applications for high-volume E-Commerce platform spanning globally. • Launched the implementation of the IBM Websphere Commerce platform to develop a multi E-Commerce store strategy. Each store is forecasted to generate about 25 to 40 million dollars of annual revenue. Three stores are live with several more planned for the next 12 months. • Spearheaded the upgrade of the JDE ERP application from XE to 8.12. Building an end-to-end technology architecture blending the Oracle Agile Product Lifecycle Management (PLM) tool with JDE. Effort is saving the company 6 million dollars annually on process improvement and increased productivity.• Delivered new value-added business/technology solutions such as Document Management, Knowledge Management and Workflow, CRM (Salesforce.com), Mass Email Marketing, Web Analytics and Enterprise Portfolio Management (PlanView) to improve the business operational efficiency to a targeted 60%.

Us

A $4.5B origination-volume mortgage banking company.Directed all technology/strategic initiatives. Opened 52 retail offices and three operation centers by building a nation-wide network infrastructure (MPLS) with full data redundancy and a 24x7 call center.• Increased revenue and earnings growth 150% by leading the design/implementation of core business applications including an integrated customer knowledge management portal and loan origination platform and loan servicing platform. • Reduced annual employee enrollment costs 60% by leading the ERP implementation (Oracle Financial, HR, Recruiting and SOX) to transform core internal admin processes.• Successfully passed three “Big-4” SOX audits.• Played a key role in the IPO. Provided due-diligence reports and presentations to potential investors resulting in a 300% premium of company book value.

Us

A $26B origination-volume mortgage banking company. Subsidiary of H & R Block.Responsible for global IT. Led seven direct reports and a technology team of 322. • Provided thought leadership in implementing an integrated information and knowledge management model (Loan Origination System, Automated Underwriting, Servicing and Banking applications) to facilitate a 110% increase in year-over-year revenue and earnings. • Maximized ROI by designing a global business and technology plan that integrated and leveraged resources from all H&R Block companies.• Created an offshore development model that delivered strategic applications and solutions to the business, simultaneously reducing costs 55% ($6M).

A $165M manufacturer and supply chain of multi-media and electronic products,Responsible for global Information Technology and E-Business projects/initiatives. • Drove a 315% increase in annual revenue by tapping new markets and expanding capabilities while transitioning IT from overhead to a profit-generating team.• Secured key customers such as Microsoft, Apple, Dell, HP, Veritas and Cisco by conducting “C” level technical sales presentations and demos to strategic customers. • Enhanced competitive edge by creating and capturing the entire ASP/E-Business solution suite, global infrastructure, supply chain management and enterprise application development.

Ms, Electrical Engineering

Bs, Applied Math/Engineering System Sciences