Financial Controller (Head Of Finance)...
•Orchestrated and supervised all aspects of financial operations to ensure efficiency and accuracy.•Oversaw budgeting, financial forecasting, and cash flow management.•Implemented and monitored customer care initiatives to enhance overall service quality.•Conducted regular reporting on customer satisfaction and experience metrics•Managed and supervised the content published on social media platforms to maintain brand integrity.•Ensured that all communication aligns with organizational values and compliance standards.•Compiled and submitted accurate and timely VAT reports to meet regulatory requirements•Coordinated with the National Bureau of Revenue, ensuring compliance with tax regulations.•Produced detailed reports on payments allocated to charitable organizations•Ensured transparency and compliance with relevant financial regulations in charitable contributions.•Managed relationships with suppliers and vendors, overseeing payment processes•Implemented efficient payment systems and negotiated favorable terms with suppliers.•Supervised the development of the business app, ensuring alignment with organizational goals.•Collaborated with cross-functional teams to implement necessary features and enhancements.•Established and enforced rules and mechanisms to ensure compliance with relevant laws and regulations.•Conducted regular reviews to adapt processes to changing legal requirements.•Generated comprehensive financial reports, providing insights to support strategic decision-making.•Presented financial performance metrics to the executive team and stakeholders.•Led a dynamic finance team, fostering a collaborative and high-performance work environment.•Collaborated with other departments to integrate financial strategies into overall business objectives.•Continuously identified opportunities for process optimization and implemented improvements.•Streamlined financial workflows to enhance efficiency and accuracy.