Mi Grönberg Email and Phone Number
Senior Manager with solid experience at international level and several management teams. I have 25 years of experience from strategic work, management, sales, consulting, banking, finance, business development, software development, change management, growth, innovation, start up, empowerment, customer relationship and also leading and develop teams in different areas like consulting, service desk, support, operations, service management and package services, maintenance, test and release.
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Senior Management ConsultantAddeno Aug 2022 - PresentStockholm, Stockholm County, Sweden -
Collaboration With Nox ConsultingNox Consulting Ab Feb 2019 - PresentStockholm, Sweden -
Senior Advisory Management ConsultantGrönberg Management & Consulting Ab Jan 2019 - PresentStockholm, SwedenSenior consultant working with change and interim management
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Collaboration With QuinyxQuinyx May 2019 - Jun 2022Stockholm County, SwedenQuinyx is the market leader in SaaS Workforce Management. Quinyx is a cloud-based, mobile-first workforce management software that rocket fuels the workforce in service industries to make people and businesses grow. Responsible, implementation projects for large customers, change management and advisory. -
Business Area Manager - Operational ServicesBanqsoft Mar 2017 - Dec 2018Stockholm, SwedenResponsible for one of three of Banqsofts Business Area with Focus on Services deliveries and packaging standard solutions, covering three Business unit:• Support and Product Specialist Team• Application Operation with ASP delivery and 24/7 services• Service ManagementFocus on delivering recurring business standard package service from Norway, Sweden and Polen. Working with business improvements and standardization projects. Member of Banqsoft Nordic Senior Management Team. Negotiations towards suppliers and Customer, member of steering groups. Secure the achievement of Service Level Agreement (SLA) commitments Measure and maintain profitability on services, improvement projects. Increasing Employee Satisfaction and Customer Satisfaction -
Business Area Manager - Operational ServiceBanqsoft Oct 2012 - Dec 2018Responsible for one of three of Banqsofts Business Area with Focus on Operational Services for production customer, covering five Business unit:• Support (First and Secondline)• Maintenance (Thirdline Support)• Test & Release• Application Operation with ASP delivery• Service ManagementFocus on change from delivering hours to Services and recurring business. Responsible for approximately 70 resources from Norway, Sweden and Polen. Working with business improvements and standardization projects. Member of Banqsoft Nordic Top Management Team. Negotiations towards suppliers and Customer, member of steering groups. Secure the achievement of Service Level Agreement (SLA) commitments Measure and maintain profitability on services, improvement projects
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Support Center ManagerBanqsoft Feb 2010 - Oct 2012Responsible for developing Banqsoft “New Support organization” with First and Second line support in all countries (Sweden, Norway and Polen) with ITIL framework. Increasing Customer satisfaction from 47% to 70%.
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Teamleader Output/StreamserveBanqsoft Jan 2008 - Sep 2012Stockholm, SwedenResponsible for the Developer team with approximately 8-10 developers. Providing Banqsofts customer with all output as document, letter, invoices and archive solutions. Also responsible for Sales, Negotiations, documentation, standardization, release handling.
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Service Mgr, Business Consultancy, Specialist, Project MgrBanqsoft 2001 - 2007Stockholm, SwedenDuring this year I have had many different roles depending on Customer needs. Always-new challenges and possibility to develop myself.
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Business Consultant, SpecialistAdministrator Finans Service Ab 1995 - 2001Business Consultant with focus on Front and end solution for Finance Company. Working with the whole value chain, sales, prestudy, specification, development, test, implementation, documentation, education and operation.
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AssistancePayex 1993 - 1994Visby, SwedenAdministrative Business Controller -
Marketing AssistanceApple 1990 - 1993employed part-time
Mi Grönberg Skills
Mi Grönberg Education Details
Frequently Asked Questions about Mi Grönberg
What company does Mi Grönberg work for?
Mi Grönberg works for Addeno
What is Mi Grönberg's role at the current company?
Mi Grönberg's current role is Senior Management Consultant, Addeno, Grönberg Management & Consulting AB.
What schools did Mi Grönberg attend?
Mi Grönberg attended Stockholm University, Gotland University, Uppsala University.
What skills is Mi Grönberg known for?
Mi Grönberg has skills like It Management, Team Management, It Service Management, It Strategy, Software Development, Outsourcing, Itil, Business Intelligence, Project Management, Project Portfolio Management, Integration, Software Project Management.
Who are Mi Grönberg's colleagues?
Mi Grönberg's colleagues are Maria Wollberg, Elsa Jerhamre, Jessica Malmborg, Erika Svensk, Niklas Frykberg, Richard Timelin, Lotta Dahrné.
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