Maverick Bohn Email & Phone Number

California, United States

Responsible for facilitating and leading meetings with new hire, transitional, and recently promoted associates within the Irvine Company, ensuring successful development and integration into their respective roles. Act as accountability partner during the initial training stages, working alongside on-site management teams across all communities to provide additional resources and networking opportunities. Role also responsible for staying up to date on all community updates, program enhancements, and procedural changes company wide. Provides additional support through quality assurance testing for company software, primarily Salesforce.

Assists in the day to day operations, sales, resident retention, and property management processes of Irvine Company's Orange County Portfolio through the Operations Support Division. Job Duties include monitoring key performance metrics for each community, assisting with coverage for management, handling resident escalations, processing applicant screenings, community leasing, along with the training, onboarding, and development of all team members with focus on employee engagement and retention. Other responsibilities include community auditing, handling legal correspondence and requests, financial reporting, as well as quality assurance, software testing and management.

Assist in day to day property management operations for the Resident Services Team for the Irvine Company. Emphasis on administrative and general office support. Duties include resident inquiries, concerns, lease renewals, community events, reconciliation, move outs, and community oversight.Heavy use of special in house programming in addition to third party software applications such as OneSite.

Creator and Video Manager for DailyFlybys and MI90Films. Regularly create, edit, and post material for multiple series and reviews. Focus on video blogging and short sketch work. Partnership with various YouTube personalities on content and special projects.Duties Include: Social Media, Photography and Video Editing, Creative Writing, Promotions, Content Supervision and Approval. Programs Used: Adobe Premiere Pro, Final Cut Express, Adobe After Effects, Social Media Platforms (Facebook, Tumblr, Twitter, Instagram). Microsoft Office, Adobe Photoshop, Adobe Bridge.

Orange County, California, United States

Writer and content specialist for entertainment website. Weekly article posts include product reviews, film reviews, event coverage, local news, and overall site assistance. Focus on journalistic, creative, and objective writing in addition to brand marketing and promotion. Also regularly contributes to site's social media and video campaigns.

Photographer and Content Contributor for site. Assist with coverage of the Disneyland Resort and other Disney related media. Media coverage includes food offerings, film reviews, special events, and merchandise. Also provide photography and social media content.

Assist in communication (email and phone) between vendors and customers within the Houzz Marketplace. Ensure quality and accuracy of the online marketplace and various facets of the Houzz website. In addition, resolve issues and provide administrative support to corporate office and fellow team members. Duties Include: Phone Support, Email and Online Correspondence, Internal and External Team Communications, Administrative Duties, Clerical Duties, Problem-Solving, Troubleshooting, Conflict Resolution, Customer Service, Marketplace Oversight. Programs Used: Microsoft Office, In House Programming, Apple OS X, Microsoft Windows.

Represented American Cancer Society for their Making Strides Against Breast Cancer 2016 CampaignResponsible for community outreach and partnerships with local businesses, individuals, schools, and non-profit organizations within the Orange County and San Diego area. Recruited and advocated teams, sponsors and supporters for the event. In addition, carry out the mission of the American Cancer Society, which includes assisting and providing resources to those needing information and consultation dealing with various forms of cancer and cancer related illness.Duties Include: Outbound Calling, Coaching, Recruitment, Email Template Creation, Planning, Troubleshooting, Customer Service, Administrative Duties, Spreadsheet Creation, Database Management, Social Media. Programs Used: Microsoft Outlook, Microsoft Office, Custom Database System, Facebook, Google Voice, Yelp.

Disney'S Grand Californian Hotel And Spa

Trained and mentored Cast Members for Front Desk/Guest Services at Disney's Grand Californian Hotel and Spa. Responsible for upholding legacy of the Disney Brand and providing the guidelines for new and transferring Cast Members in starting their career within the department. Duties Include: Training and Facilitation, Program Training, Team Meeting and Planning, Coaching and Instruction, Supervision, Data Entry, Email Correspondence, Administrative Duties, Cash Handling, Customer Service, Conflict Resolution.Programs Used: Custom Lodging System (F-Key Based), Custom Ticket Sales Program, Microsoft Office, Microsoft Outlook, Custom Database System, Custom Cash Reporting System.

Disney'S Grand Californian Hotel And Spa

Primarily worked Front Desk Services at Disney's Grand Californian Hotel and Spa. In addition to duties, partnered with various departments and programs within the hotel and resort for projects and special teams such as: Resort safety, training, guest experiences, and cultural awareness. Oversaw template creation welcome packets, greeting card designs, unique crafts, art, and documents.Duties Include: Front Desk Operations, Customer Service, Administrative Duties, Program Troubleshooting, Cross Utilization, Department Partnering (Project Coordination), Cash Handling, Conflict Resolution, Guest Service Recovery, Event Planning, Creative Writing, Template Creation, Supervision, Mentoring, Training. Programs Used: Custom Lodging System (F-Key Based), Custom Ticket Sales Program, Microsoft Office, Microsoft Outlook, Custom Database System, Custom Cash Reporting System.

Anaheim, Ca

Worked as Attractions Host for Hollywood Cars Land Attractions at the Disneyland Resort. Part of the Disney College Program, Spring 2013 Season. Hosted and created unique experiences for park visitors by ride operations, parade guest control, and special events. As a part of the internship, learned and developed networking, leadership, and good business practices. In addition, promoted and created special video content for future and prospective interns/cast members through a video series documenting the internship experience. Duties Include: Guest Control, Ride Operations, Safety Inspections, Special Event Hosting, Customer Service, Conflict Resolution, Video Editing, Social Media, Photography, Template Creation, Promotions and Marketing Strategy. Programs Used: Adobe Photoshop, Adobe Premiere, Microsoft Office, Social Media Platforms (Facebook, Instagram, Tumblr, Twitter).

In charge of social media creation for Davis Motor Service. Administered and created templates for social media sites (Facebook, Twitter, YouTube) for Davis Motor Service for initial opening campaign. Provided advisement and oversight of initial media creation. Assisted with video advertisements and coaching for future social media usage. Duties Include: Social Media Management, Content Creation, Videography, Photography, Template Creation, Marketing Strategy. Programs Used: Final Cut Express, Apple Motion, Microsoft Office, Davis Wiki Database (Local Wiki), Adobe Photoshop.

Citrus Heights, Ca

Responsible for various duties within multiple departments for photography studio. Worked as photography editor, sales person, administrative assistant, and customer service agent. First line of contact for appointment scheduling, deadlines, primary editing, package sales and phone services. Duties Include: Administrative Duties, Photography Editing, Phone Services, Customer Service, Troubleshooting, Sales, Database Management, Clerical Duties. Programs Used: Custom Photography Editing Software, Microsoft Office, Google Docs, Google Drive.

Davis, California

Worked as Media Director and intern for the People's Vanguard of Davis. Specialized in social media oversight and template creation for various outlets. Focused on outreach to local press and news agencies in addition to coverage of various campus wide events during the UC Davis Occupy Movement. Duties Include: Social Media Management, Press Releases, Local Outreach, Content Creation, Videography, Photography Editing, Creative Writing, Journalism, Planning. Programs Used: Microsoft Office, Social Media (Facebook, Twitter, HootSuite, YouTube), GMail, Google Drive, Adobe Photoshop, Final Cut, Pinnacle Studios.

Bachelor Of Arts (B.A.), English Language And Literature, General

Activities and Societies: UC Davis Cycling Team Press and Media Manager for the People's Vanguard of Davis YouTube Media- Mi90Films.

Hs Diploma, High School/Secondary Diploma Programs

Activities and Societies: Hounds Bark Student Newspaper (Opinion Editor), Healdsburg High Track and Field, Healdsburg High Cross Country.