Mia Cole Email and Phone Number

Audited invoices and time sheets to ensure accuracy of billing. Created invoices with backup time sheets to be sent to customer for billing.

Reviewed and entered AP invoices into Quickbooks for payment. Reviewed paperwork for contractors and profit/loss on each completed job. Prepared various reports for managers as needed. Created and sent out AR invoices. Prepared and entered inter-company transactions. Entered retail sales transactions into Quickbooks.

*Assisted with various HR tasks such as background screenings, payroll processing, new hire meetings, and verification of employment. *Responsible for refining processes to make them more efficient. *Responsible for updating monthly reconciliation processes as needed. *Maintained a vault and inventory of gift cards for the Missouri Work Assistance Program.

*Responsible for creating monthly invoices for the 15+ accounts serviced.*Many Human Resources related tasks such as: disciplinary reports, attendance tracking, and employee terminations. *Responsible for paying and filing daily invoices for products.*Tracking and reporting employee labor, PTO, and FMLA hours.

*Assisted customers with billing, coverage, and policy questions.*Tracked very detailed information regarding each customer encounter for future reference.*Made policy changes as requested by customers after obtaining Property and Casualty license in multiple states.

*Customer service regarding products and services offered by the bank*Assist customers with inquiries, concerns, and issues regarding their accounts *Responsible for keeping files on customers, as well as keeping sensitive information secure *Responsible for following security policies and procedures