Mia Frazier Email and Phone Number

- Reports directly to the EUR Acting Deputy Assistant Secretary, Office Director and Deputy Director- The contractor shall provide support services that include office assistance, travel arrangement, document drafting, correspondence review, time keeping, and scheduling to meet the needs of the EUR and the team.- Answers and promptly handles telephone calls coming into the office.- Maintains the schedule for the Acting DAS, Office Director, and the Deputy Director.- Manages passports and visa procurement for all travel in support of the EUR office.- Prepares correspondence, telegrams, and memoranda, ensuring that all conform to style and format guidelines established by the Department's Executive Secretariat.- Drafts/prepares travel authorizations on behalf of members of EUR based on information provided by traveler. Prepares trip itinerary, obtains travel expenses estimates (MI & E costs, taxi, hotel costs). Upon completion of trip, assists traveler in preparing electronic travel voucher. Follows up with traveler to ensure all expense documents have been submitted and on time (i.e., within 30 days).- Reviews all incoming correspondence and forwards it with necessary information or instructions to the appropriate officers for action; composes replies when appropriate.- Maintains office files and procures necessary office supplies.- Prepares time-and-attendance sheets and vouchers for taxis and representational funds.- Ability to work under pressure and tight or short deadlines.- As requested, or on his/her own initiative, makes careful and exhaustive searches for information difficult to obtain, compiles data and makes preliminary analyses.- Makes and acknowledges various social arrangements and obligations which are a part of the official responsibility of the EUR office.- Manages other tasks authorized by the Government Task Manager that fall within the scope of this task order.

- Manage client issues, technology troubleshooting as needed and escalate if needed. - Manage common spaces throughout the day. - Assisted with opening/decorating/implementing procedures for new office in Washington, DC for CEO of Accenture.- Responsible for understanding and implementing company’s Hospitality SOPs by engaging in weekly trainings with all building personnel.- Manage reservation through EMS platform.- Coordinating with Office Operations to assure proper daily coverage as required for breaks and call outs.- Partnering with Event Coordinator to provide meeting details and BEO (banquet event order) for upcoming events.- Maintains inventory of all supplies and notifies supervisors when additional supplies are needed.- Assists with onsite events including staff events such as team lunches, retreats, and happy hours.- Building and maintaining a relationship with tenants and repeat guests, enhancing their overall experience.- Assures that all new associates receive proper onboarding materials and training programs as required.- Greet visitors and direct them to the appropriate room reservation/destination.- Assist with maintaining meeting room facilities available to clients. - A/V Support, Meeting and Event support/coordination and equipment care. - Manage mail and package acceptance, incoming and outgoing. - Maintains inventory of all supplies and notifies supervisors when additional supplies are needed.

- Manage client issues, technology troubleshooting as needed and escalate to Center Manager if needed. - Manage common spaces throughout the day. - Providing building access through CCURE platform.- Assist with maintaining meeting room facilities available to clients. - A/V Support, Meeting and Event support/coordination and equipment care. - Manage mail and package acceptance, incoming and outgoing. - Deliver a range of services and customer initiatives to ensure exceptionally high levels of customer satisfactions are consistently delivered with a focus on continual improvement. - Handled front desk operations, providing concierge level of service to employees and guests, ensuring security protocols are followed.- Coordinates special events and meetings including catering, room setup, etc.- Stock pantries and maintain cleanliness. - Assist facilities with escorting vendors, floor inspections, and other office duties.- Responded to emails regarding events/reservations.

- Perform high volume data entry to support the Safety Department. - Call clients to schedule contracted service inspections. - Input data in CRM system- Assist with clerical projects that include typing, scanning, filing, and uploading of documents. - Assist with special projects as requested.

- Provides exceptional service to guests by being friendly, knowledgeable, and accommodating. - Regularly clean and sanitize the bar area, refrigeration, and storage areas. - Set up storerooms and work areas to allow easy access to stock items. - Works as a team member to maintain a pleasant work environment. - Maintains updated knowledge of all menu items, specials, liquor brands, beer, and non-alcoholics elections. - Knowledge of in-house POS systems to properly charge a guests account. - Established relationship with vendors.

- Greeting visitors to workplace. - Answering telephone, email, and social media inquiries and directing them to requested employees. - Maintains an organized and accurate list of incoming and pending call and meeting requests; keeps the president informed of appointments and deadlines; regularly reviews call and meeting requests with the president to appropriately prioritize scheduling.- Typing workplace documents, including letters and reports.- Arranges ground and air transportation and hotel accommodations.- Creating and maintaining computer records. - Maintaining paper files. - Alerts appropriate staff of upcoming engagements and coordinates staff coverage for calls and meetings.- Monitoring stock levels and ordering supplies as required. - Performing basic bookkeeping duties. - Booking meetings, seminars, and conferences, and organizing catering.

- Ensure to uphold a professional and courteous rapport with our clients. - Front desk duties such as client check-in, scheduling appointments, answering phones, operating software/ POS system, processing payment and helping answer any questions that clients may have. - Explaining the process to clients ensuring you have in-depth knowledge of the treatment and cryotherapy in general - Operating the cryogenic chamber while assisting the client before, during and after the session ensuring a high level of safety and comfort. - Assist with running of the business such as placing orders, marketing, promotions and other duties assigned.

- Entered data, conducted silent monitoring, interacted with fishery constituents to increase participation, and assisted to ensure that all survey requirements were met. - Conducted validation calls for the LPTS. - Assisted with the weekly mailing of advance selection letters. - Entered log sheet data received via fax in an Access database.

- Vehicle and foot patrols of Department of Defense facilities/ Vehicle and pedestrian traffic control. - Responded to emergency situations and law enforcement or security related calls for service. - Perimeter and general area security of the Pentagon and its environment. - Preliminary investigations of crime. - Contract Security Force (Leased Facilities) inspections and oversight. - Performed a broad range of security administration work. (Personnel security, information security, physical security, and communications security.) - Monitored and identified information security discrepancies to ensure that all classified documents are properly marked, secured, controlled, and safeguarded, and serve as the primary contact for incoming and outgoing classified and protected materials. - Provided Law Enforcement and Security for the Department of Defense/National Capital Region facilities. - Maintained administrative and investigative records. Perform a broad range of security administration. - Updated PFPA databases. - Assumed responsibility for special projects assigned by the Director.

-Fingerprint specialist, processed Department of Defense (DoD) personnel for background fingerprint checks using FBI approved ID500. - Printed/Activated HSPD-12 PIV cards. - Provided Common Access Card support and services to all Office of the Secretary of Defense (OSD) Principal Staff Agencies, Washington Headquarter Services, and other DOD Activities as required. -Prepared weekly and monthly reports or activities for senior management. - Assisted in training new employees. - Created and maintained a sensitive data filing system for the Pentagon Access Control Division. - Interacted daily with various senior ranking DoD officials entering the Pentagon. - Interacted with other enforcement agencies, legal professionals, and news media. - Provided administrative support to the Director of the Pentagon Access Control Division. - Maintained a calendar for the Director of the Pentagon Access Control Division. This includes coordinating meetings and appointments. - Answered phones, took messages, and/or redirected calls. - Maintained Presidential Transition Team in processing reports. - Created law enforcement/Civilian credentials for Pentagon Force Protection Agency employees.