Mia Oliver Email and Phone Number

• Provided tasks, instructions, and other organizational needs to team members.• Assisted with education students, staff, and campus of the new bookstore program implemented• Communicated with authors, professors, publishers, students, financial aid, and prospective students• Provided excellent customer care via email and phone• Handled cash register tasks, such as maintaining cash balance, processing customer payments, counting correct change, and opening and closing the store• Kept track of inventory levels and ordered more supplies and products as needed

• Traveled to 5 Jefferson County Schools to provide support for at-risk students.• Excellent phone etiquette when calling students who have dropped out to reengage them in GED/option school opportunities• Managed caseload of 35+ at-risk youth• Connected at-risk youth with attendance, academic, post-graduation, financial, meal, transportation, and therapy resources.• Experience with customer service and outreach calls to students, parents, and school staff• Works collaboratively with restorative practices, Indian education, fostering opportunities, ELS, community, and family departments• Engaged effectively with parents, community members, teachers, counselors, social workers• Advanced oral and written communication through Infinite Campus, Apricot, and ETO programming

• Utilized applied behavior analysis (ABA) to support and implement patient care plans that provide interventions for replacement behaviors to allow clients to build and improve communications, social interactions, and problem-solving skills• Pivotal Response Training• Discrete trial training• Adept at working with special needs children• Maintained caseload of 2-4 children in home settings• Communicated confidently and professionally with parents, supervisors, behavior analysts, and other members of the client’s team as necessary• Displayed sensitivity to the cultural and linguistic needs of the clients served

Job Description: Teaching and Developing tennis programs that are offered.*Promoted proper stretching, warmup and conditioning exercises to prevent sports injuries.*Attended all practices, meetings, and workouts on time.*Served as the main coach for the Meadow Creek Junior Team Tennis orange ball for two years.*Effectively communicate with a diverse group of athletes, coaches and game officials.*Increased player strength, agility and, game skills through successful practices.*Promoted lifelong skills such as discipline and good sportsmanship.*Encouraged everyone to cultivate a strong work ethic by demonstrating diligence, patience, and respect for others.*Introduced games and drills, which helped students to better develop their skill levels.*Managed time effectively while traveling for games, attending practice, and going to classes.