DataDivers, part of the @Rmkbl family.

“Skipping Stones Refillery” provides household, personal and food liquid refills on tap, direct to your BYO container, eliminating waste from single use, disposable and plastic packaging, for conscious consumers. All products are sourced to be waste free, locally made and eco-conscious.

Planned time to:> Relocate from Canada to home-country of Australia> Summit Mount Kilimanjaro @Amazing Usumbara Trekking, in Tanzania> DiveMaster internship @Liquid Dive Adventures, in Mozambique> Launch a Not-For-Profit "Tools n Things Library Inc.", in Australia.A community library sharing resources and knowledge to eliminate wastes of manufacturing, packaging, purchasing, storage space and waste management.> Launch my business “Skipping Stones Refillery”, in Australia.

JourneyOne, part of the @Rmkble family.

Focused on several business optimisation projects to select, train and install technology to our service level. Synchronous review of both internal human process and system procedures to allow for improvements to business capacity at the local and corporate level. *Hospitality Management Software for centralising data from 40+ remote accommodation sites*Labour management & time-clock software increasing real-time visibility and reducing manual process for scheduling, logistics and payroll*Customised mobile-app solutions to engage clients with value-added services*Commissary POS and remote vending machine software generating revenue for new services FIFO rotations.

* Project administrator / Settlement Programmer @The Town of Banff (Banff, AB, Canada)- Contracts x2: May-Sep 2016//Jan-Oct 2017.- Project adviser to streamline and automate database entry and administrative processes. Concurrently, a community liaison to Settlement Services, a government resource for local schools, employers, community services and immigrant individuals and families that identify needs and connect (eg education, health & financial management). Contract #2 as independent Consultant to research, author and publish a healthcare resource project.* Employment Advisor @The Job Resource Centre (Banff + Canmore, AB, Canada)- Contracts x3: Mar-Apr//Nov-Dec 2016//Jan-Feb 2017- Assisting clients seeking employment by conducting service needs assessments and providing or directing them to appropriate programs and services. Provided administrative management, and guidance with resume writing, job search and computer access on matters related to education, career and employment services.* Detention Guard @RCMP - Royal Canadian Mounted Police (Banff + Canmore, AB, Canada)- Casual: Feb 2012 - Mar 2017- Completed project to convert heavily paper-driven and repetitive tasks to electronic and semi-automated data entry process and document management.- Monitor, facilitate and log prisoner’s activities, security, personal effects and records with utmost confidentiality. Assist RCMP members with prisoner search and cell block safety.[All government-funded municipal projects]

Manager of Oilsands, Sierra Select & Kearl Lodges (occupancy 1124). Responsible as both overseer of hospitality & security vendor contracts and manager of hospitality staff, client liaison, and inter-departmental relationships at 3 lodges. Personal focus on implementing procedures and systems that raise standards and consistency through company-wide initiatives, including cost evaluations, process improvement and reservation system training. Project control of Kearl Lodge de-mobilisation process managing site access, Maintenance/Project team activities, and vendor accounts.FIFO rotations.

SME for INNfinity PMS project encompassing realignment of scope, technical and procedural troubleshooting, and management of installation, database and training. Liaison to INNfinity for refining and developing system innovations, and with Service Excellence to define Standard Operating Procedures for best practice of the Operations teams.FIFO rotations.

Management of front desk operations, including staff training, client and guest relations, room and product inventory, billing, and coverage and relief for the Manager of Lodging. Primarily focused on developing the Key Operator role for implementation and training of INNfinity software system and to develop Noralta policy and procedures.FIFO rotations.

Administration and customer service to guests and internal lodge operations. Checking in/out, reservations, daily reports for occupancy, billing, maintenance, housekeeping, communication & travel coordination with guests.FIFO rotations.

Resort Hotel & Conference Centre: Set-up and service to large conferences and special event functions.

Concierge liaison for Fairmont, and other premium hotel guests, of Gold Leaf Mountaineer experiences. Providing priority check-in, personal orientation and guided transfer (Part-time).

Primary duties include very detailed daily scheduling, ongoing training and evaluation, stock ordering and operational support for a team of ~50 Youth Activities crew members, as well as support to my management team and interdepartmental relations onboard.

First point of contact for new hires to the Youth Activities Department, providing scheduling, training and assistance in integration of all aspects of their new employment and life onboard. Liaison between YA and HR Departments for ship-wide training compliance. Facilitator of the Youth Activities Trainer team, planning and supporting initiatives for my senior staff Trainers to improve safety, show quality, global training and consistency within the department.

Planning, supervision and presentation of Disney programs, activities and onboard/island entertainment, including co-presenting with and escorting of Disney characters. Responsible for training of new crew-members to the department. Department delegate for “Magic Advisory Support Team,” addressing crew issues, and “Navigator” editor, responsible for development and printing of ship-wide guest communications, and crew training modules.

Placements included data verification upgrade project at a bank utilizing complex secure filing systems towards digitalisation of historical records; and front desk reception in an island-wide supermarket chain.Concurrent hospitality roles.

- Planning, set-up and customer service to large group conference facilities.- Program Facilitator for conference team building initiatives schedule and recreation facilities (P/T)@YMCA Of The Rockies, Winter Park, CO, USA

* Program Specialist & Village Director @YMCA Camp Crosley, IN, USA- Leadership Team member for planning, support, supervision & evaluation of international staff and activities. Head of Riflery Program and outdoor education instructor for 3rd year (group dynamics, team building, low/high ropes course, survival, orienteering and various environmental studies).[Summer season: May-Aug 2001]* Customer Service Officer @Westland Building Society, Perth, W.Australia- Switchboard operator of 50 line extensions and customer financial enquiries. - Included general daily tasks of mail distribution, banking, stock ordering, filing, research and client data update and appointments[Winter season: Jan-May 2001][Relocate to Australia: Dec 2000

* Program Coordinator @ YMCA Camp Crosley, North Webster, IN, USA- Scheduling, preparation and supervision of activities, equipment inventory & staff.[Summer season: May-Nov 2000]* Hotel Receptionist @Red McGregor Hotel, Aviemore, Scotland- Guest service, reservations, hotel check-in/out and enquiries at ski resort hotel. - P/T Accounting/Night Auditor involving payroll & invoice management; P/T Bar Server[Winter season: Nov 1999 - May 2000]

* Program Instructor & Counselor- Presenter, facilitator and youth counselor.[Summer season: May-Oct 1999]* Hotel Receptionist @Red McGregor Hotel, Aviemore, Scotland[Winter season: Dec 1998 - May 1999]

Specific military training as a radio communicator for field and base operations. Academic award for Morse code communication course and volunteer member of the Squadron's social committee.