Leading the development and launch of the new company website, overseeing domain hosting through GoDaddy. Executing the migration of extensive historical documentation, utilizing both hardware and cloud storage solutions.Utilizing tools including Office 365, Dropbox, Zoom and Canva for streamlined operations and collaboration

Implemented treatment plans with clients to achieve developmental milestones and behavioral objectives. Collected and recorded data on client behavior, and made recommendations on treatment plans including behavior reduction and skill acquisition. Implemented de-escalation tactics to minimize danger and frequency of aggressive and maladaptive behaviors. Provided crisis intervention as needed. Chief day to day advocate for clients. Adapted to rapidly changing environments, building trust and rapport with clients and families.

Executive Board member leading technology and data analytics functions for Northwestern’s largest student-run philanthropy raising over $1 million each year. Provided back-end technical support for website, app, and other media used by 1000+ dancers and prospective donors. Utilized SQL to create and deliver data analysis on registration, interaction, and donor information stored in AWS. Created and operated programs to automate and personalize targeted email marketing and fundraising efforts using Python and data insights retrieved and compiled from these SQL queries.

Senior team member skilled in high-paced, customer service delivery. Assigned progressive responsibilities including store merchandising and new team member training. Experienced and trained in conflict de-escalation methods. Highly disciplined in time management, operational efficiency, and customer satisfaction. Exercised strict time management to balance full time studies, campus involvement, and long hours. Full time summer position, part time during school years.

Summer internship at an IT Security firm: Responsible for remote access network scans for over 50 client systems. Conducted research and analysis on security tools and threats. Performed research on the Dark Web, to generate an extensive report on how to avoid falling victim to a ransomware attack