Mia Baker Email & Phone Number

Kalamazoo, Michigan, United States

Rendering exceptional customer service promptly and courteously to hundreds of customers a day, generating over $1500 in sales for restaurant by upselling products and up to $600 in tips in a shiftBuild trust with over 20 regular customers by demonstrating a comprehensive understanding of restaurant and menu while ensuring satisfaction every visitSet up events in backroom in advance while ensuring restaurant, bathroom, side bars, and kitchen is prepared for all employees and over 500 potential customers in a shiftPractice proper hygiene and food safety protocols to maintain a safe dining environment while adapting to high- stress situations over 8 hour shifts

Kalamazoo, Michigan, United States

Provided customer service and established more than 50 professional relationships with regular customers and managementSold over 10 different products and services to customers and other businesses on phone and in personTrained over 10 new staff members on all aspects of business and coordinated and organized employee schedulesManaged cash drawer at close and open, handling up to $1000 in cash, kept track of tip-outs for employees working each shift, and effectively reported all financials every night to owners

Chicago, Illinois, United States

Learned and utilized ZoomInfo database and Excel to find and organize valuable information for over 2000 contacts and leads for company's sales teamManaged time effectively and problem solved when unable to track down necessary information for over 100 contactsInteracted and collaborated professionally with company's president of sales about 2 projects

Bachelor Of Arts - Ba, Supply Chain Management

Activities and Societies: Residential Business Community Supply Chain Management Association

4.79

Activities and Societies: IB Diploma Recipient 400+ Hours of Community Service National Honor Society Initiative Leader Basketball and cheer