Mia Crouch Email & Phone Number

Elkhart, Indiana, United States

• Efficiently manage all incoming phone calls, demonstrating excellent communication skills to address patient inquiries and schedule appointments• Expertly handle the organization and maintenance of patient charts, ensuring accuracy and confidentiality in record-keeping to support seamless patient care and compliance with healthcare regulations• Proficiently coordinate patient referrals, manage specialist referrals, and contribute to financial stability by ensuring accurate billing and timely follow-up, supporting the overall success of administrative and financial functions• Accurately manage incoming faxes, distributing information promptly and maintaining a systematic filing system

• Assist 50-100 clients by processing their monetary requests, such as withdrawals, deposits, and account issues, resulting in 20+ transactions per hour• Utilize impeccable organizational skills and attention to detail to calculate customer transactions, which results in handling over $50k per day• Carefully follow and adhere to the Code of Federal Regulations to ensure maximum protection of customer’s account information through secure verification methods• Maintain detailed knowledge of all debit and credit card options, and make custom recommendations based on client’s preferences on interest rates, annual fees, and cash back options

Bachelor Of Science - Bs, Nursing

Bachelor Of Science - Bs

Activities and Societies: The Preface Student Newspaper, Delight Ministries, Marketing/Advertising Club

High School Diploma

Activities and Societies: National Honor Society, Varsity Girl’s Golf, Varsity Girl’s Swimming