Mia Dowaidi Email & Phone Number

Edmonton, Alberta, Canada

Position: F/T Customer Service Representative- Guide and process customer orders and inquiries in a fast-paced environment using world-class technology- Communicate with customers via phone, email and chat- Solve customer problems and find best possible solutions- Help customers navigate Uline's website and place orders online- Provide knowledgeable answers to questions about products, pricing and availability- Respond to shipping inquiries and answer order status questions- Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

Position: F/T Store Operations ManagerDuties and Skills:- In-store eCommerce operations & order fulfillment- Back of house shipping/receiving & inventory management- Cashier team/cash management functions- Store supplies- Implementation of store process, procedures, & operational efficiency initiatives - Audit/compliance management support - Triangle programs

Edmonton, Alberta, Canada

Position: F/T Department Sales ManagerDepartment: SoftgoodsDuties and Skills:- Demonstrating a positive and engaged attitude when dealing with customers and employees - Computer skills- Business Savvy: having a customer focused mindset and can plan, execute, and drive sales- An ambassador and leader of the customer experience: I look to develop relationships with customers and provide mentorship and coaching to my team to ensure the same- Coach and develop my department teams by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support- Creating development plans for staff: providing support and coaching to improve any performance gaps- Communicate skills proven through effective huddles, meetings, and coaching sessions- Develop and maintain a positive work environment for staff- Using product deliveries and COGNOS to develop plans for the departments visually- Organization throughput department and back stock (stock locator)

Leduc, Alberta, Canada

Position: F/T Department Sales ManagerDepartment: Clothing, Footwear, and CashDuties and Skills:- Demonstrating a positive and engaged attitude when dealing with customers and employees - Computer skills: Microsoft applications- Business Savvy: having a customer focused mindset and can plan, execute, and drive sales- An ambassador and leader of the customer experience: I look to develop relationships with customers and provide mentorship and coaching to my team to ensure the same- Coach and develop my department teams by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support- Creating development plans for full-time staff: providing support and coaching to improve any performance gaps- Communicate skills proven through effective huddles, meetings, and coaching sessions.- Develop and maintain a positive work environment for staff- Using product deliveries and COGNOS to develop plans for the departments visually- Organization throughput department and back stock (stock locator)

Edmonton, Alberta, Canada

Position: F/T Sales AssociateDepartment: Distribution Ordering ManagementDuties and Skills:- Training new employees- Organized workspace- Constantly changing workload while maintaining a high level of accuracy- Efficiently completing online orders- Review daily order reports- Cleaning dirty nodes- Identify the items both on the floor and in the stock room- Packing and preparing orders for shipping- Maintain a world class environment in the backroom and shipping/receiving area- Occasionally support in-store customers with inquiries

Edmonton, Alberta, Canada

Position: P/T Sales AssociateDepartment: Clothing, Footwear, and Visual MerchandisingDuties and Skills:- Customer service- Product knowledge- Maintaining store standards and merchandising to utilize sales and a world class environment- Ensure price scan accuracy and loss prevention policies- Training new employees

Bachelor Of Business Administration - Bba, Business Administration - Management, 3.8 Gpa

Diploma Of Education, Business Administration - Accounting