Mia Ernlund Email & Phone Number

Stockholm, Se

Stockholm, Sweden

My responsabilities are planning of and performing implementation and customization of strategic HR applications in Aditro Suite.

Sundbyberg

Manager of the Service department of Macoteket, now including all of our AASP locations.Responsible for eight AASP Service technicians. The job includes recruitment and tasks within the Human Resources area like leading the department, negotiations regarding salary, benefits, personal development. Conducting regular contact with Apple, Sweden being an Authorised Apple Service Provider.Coordination of the AASP service work flow.

Sundbyberg

Manager of the service- and support department of Macoteket. Responsible for six AASP Service technicians and three support technicians. The job included recruitment and tasks within the Human Resources area like leading the department, negotiations regarding salary, benefits, personal development. Conducting regular contact with Apple, Sweden being an Authorised Apple Service Provider.The work with the support department was mainly to make sure the phonelines and incoming service- and support mailboxes were properly staffed. Coordination of the AASP service work flow.

Sundbyberg

I was employed as a support technician, answering customers support calls, solving their issues and coordinating their service cases.

During my first couple of years at DD I worked as a service technician at customer's locations. HW and SW testing and handling customer's Apple and accessories equipment.After parental leave, I worked as a service and consultant coordinator. Started my studies at Stockholm University 2003, on the program PAO, on leave from work.

Huvudsta, Solna

Macintosh service technician and consultant B2B. Helped customers onsite solving technical issues, installations and advisement.

Filosophy Candidate, Psychology

Gymnasieingenjör, Maskininriktning