Mia Gioiello (She/Her/Hers) Email & Phone Number

• Craft high-quality beverages, and deliver exceptional customer service, building rapport with regular customers• Maintain a clean and organized workspace, contributing to overall business efficiency

•Manage all aspects of wedding day logistics, including vendor coordination, timeline adherence, and real-time problem-solving•Upholding composure and professionalism under pressure, providing on-site support for clients, wedding parties, and guests•Ensure all event details—from décor to catering—align with client expectations, guaranteeing a memorable wedding experience•Collaborate with the planning team to refine event strategies and improve client satisfaction

Temecula, Ca, Us

• Orchestrated client consultations, including scheduling, personalized invitations, detailed planning, and final meetings, ensuring a tailored and seamless experience• Closed wedding and event sales, completing contracts and providing personalized tours of the venue• Coordinated 25 weddings, 20 corporate events, and 10 memorials, managing vendor relations and addressing client inquiries• Managed invoices and facilitated communication between clients, vendors, and venue staff to ensure financial accuracy

• Conducting on market research on potential 2021 product acquisition • Fulfilling orders and keeping detailed inventory online and within studio• Creating and Scheduling marketing campaigns using Planoly and Canva which increased followers by 20%

• Created content for artisan shops which included Manufatto Fiorentino and The Studio of Tamara Valkama• Developed promotional campaigns on the Instagram, Facebook, and TikTok that increased traffic by 15%• Helped with creative design of purses by researching materials and fashion trends

San Francisco, Ca, Us

• Recruited 42 orientation leaders through a promotional campaign by scheduling and leading informational sessions, posting updates on the social media accounts, and collaborating with other organizations to foster diverse engagement•Served as the lead copywriter on the University's Instagram, Facebook, and Tiktok channels and grew overall follower total by 50% •Branded the social media accounts to align to GO Team's mission statement and core pillars of social justice, inclusivity, and diversity•Developed an unprecedented online orientation by programing “digital friendly” activities and trainings for 2,000+ students to inspire morale and school spirit during the COVID-19 crisis

San Francisco, Ca, Us

• Supported ITT team with administrative tasks, such as organizing and filing digital/physical documents • Promptly answered and routed phone calls• Assisted students with renting electronic devices such as iPads, laptops, camcorders, chargers, and cameras

San Francisco, Ca, Us

• Developed interpersonal communication skills to assist 2,000+ new students and their families in their transition to collegiate life during New Student Orientation Weekend• Provided new students and their families information about the USF campus, resources, and services • Led group meetings with approximately 40 new students to encourage the University’s values of diversity, identity, and community and facilitate meaningful conversations

Us

• Greated guests and prepared orders with a cheerful and helpful manner• Maintained a clean and organized work environment • Operated the cash register and handled monetary transactions

• Managed product (up-cycled clothing) from collection to shipment • Created website and social media platform• Launched marketing campaign that increased following by 200%

Los Angeles, Ca, Us

• Awarded the Mary Lowman Certificate for completing 700+ service hours• Provided emotional support by facilitating activities for the patients in the waiting room • Filed and organized confidential patient paperwork• Planned and hosted monthly “playdates” to connect patients to children in the local community to cultivate a sense of belonging

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Education record