Mia Glisic Email & Phone Number

Greater Seattle Area

After being a part of Beyondsoft's Sales/Engagement team for a little over a year, I decided to take on a new challenge and join the Project Management Organization (PMO) as an Associate Project Manager - consulting for Microsoft BizSpark within the Microsoft Developer Experience (DX) organization.

Bellevue, Wa

As a result of the Beyondsoft and Piraeus Consulting merger, I moved into a new role as an Engagement/Account Manager with a strong focus on employee relations, supporting business development, staffing, account management and client relationship management. During this time, I was involved with all levels of leadership as well as daily communications with different teams across the company.My responsibilities include: • Constant communication with clients and employees- delivering project updates and changes,• Communicating employee and project profile changes across multiple teams,• Conducting candidate interviews, on-boarding new consulting staff, terminations and off-boarding,• Rate adjustments, performance reviews and performance improvement plans (PIPs),• PTO and time-sheet approvals, • Visa approvals and green card sponsorship interviews, offshore communications and relocation, • Back-filling positions and placing new candidates to sold work, resourcing consultants to new opportunities,• Log updates in Microsoft Dynamics CRM tool and Applicant tracking system (ATS) ApplicantStack, etc.Achievements:• Escalated annual revenue from $1.4 M to $2.6 M in less than 6 months,• Redesigned and implemented more effective recruiting procedures which allowed easier communication and smooth on-boarding,• Trained new Account Managers and Recruiters on company procedures related to new hires, HR and client policies, • Averaged five new hires per month,• United multiple teams/departments post-merger by improving communication,• Established excellent working relationships with employees and clients,• Encouraged implementation of Beyondsoft referral program which resulted in multiple hires, • Redesigned on-boarding and off-boarding processes in collaboration with recruiting and HR teams to ensure detailed and time-effective communication,• Created an official Beyondsoft employee “welcome letter” to ensure a proper introduction to the company, etc.

Greater Seattle Area

As a first ever junior addition to the Piraeus Consulting sales team, I was introduced to a fast-paced, opportunity-focused environment and a team that will go above and beyond to deliver the right solution for our clients. With a proactive approach and constant client engagement I was able to define my role quickly:• Develop an understanding of all Piraeus/Beyondsoft services and offerings and be able to identify opportunities with prospective clients,• Established new connections daily via phone, email and social media accounts, • Maintained existing accounts and focused on growing client relationships, • Provided excellent client service and communicated project details and updates to clients,• Partnered with Beyondsoft (parent company) sales team on sales proposals, • Worked closely with the delivery team to determine growth opportunities and to define new projects, • Partnered with the recruiting and sales team to define resourcing and staffing needs (participated in weekly resourcing meetings), • Participated in candidate interviews, phone screens as well as resume reviews for job openings, • Log sales updates in sales communication tool Salesforce, etc.

Greater Seattle Area

As a sales associate at Nordstrom representing Bobbi Brown my overarching duty was to sell Bobbi Brown products. A successful sales associate must be a master of customer service and patience. My duties included:• Recommending merchandise based on client needs,• Utilizing internal software “Personal Book” and mobile application “Next App” for client management,• Managing and growing client relationships by following up via e-mail and phone, scheduling shopping appointments, informing clients about upcoming events and new merchandise and generally assuring the best possible customer service,• Planning and developing sales and marketing strategies for events and new merchandise launches including pre-selling merchandise, phone shopping appointments for clients out of Seattle.Achievements: • Consistently surpassed daily, weekly and monthly sales goals • Awarded Pacesetter award for exceeding quarterly sales goals• Received client letters of appreciation.

Master'S Degree, Public Sector Management

Bachelor'S Degree, Management