Mia Isaacson Email and Phone Number
Mia Isaacson's Location
Portland, Oregon, United States, United States
Mia Isaacson's Contact Details
Mia Isaacson work email
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Mia Isaacson personal email
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Mia Isaacson phone numbers
About Mia Isaacson
I am a passionate and experienced product leader who gets fired up about product strategy, user experience and growth. I’ve spent 8+ years delivering SaaS B2B product solutions working on 0-1 projects, from research to GTM - and all things somewhere in between. Its forever my goal to deliver product solutions that people didn’t know they needed and can’t live without. I seek to create confident users by delivering relevant solutions and grow products one user at a time.Currently working on something secret. I’m certified to drive a forklift, and I’ve never met a piece of feedback I didn’t like.Reach out if you want to talk about product management practices, unique travel destinations, or scuba diving!
Mia Isaacson's Current Company Details
Mia Isaacson Work Experience Details
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Senior Product ManagerQbeeq Nov 2024 - PresentSzczecin, Zachodniopomorskie, Pl
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Senior Product Manager, Product-Led GrowthSisense Oct 2021 - Nov 2024New York, New York, UsDefining a new Product-led Growth funnel and providing in-product lead scoring by identifying key behaviors/triggers and signals to combine with external marketing criteriaWorking with Product Managers and Engineering teams to ensure visibility to product analytics using Amplitude. Mentors Product Managers while helping to define data requirements, providing education and best practice recommendations. Holds product organization accountable for the product data lifecycle Providing initial draft of end-to-end customer journey, including creating initial hypothesis for product aha moments and activation pointsResponsible for the design, delivery and measurement of the users' onboarding experience, including in-product, external resources and touch points. Collaborates with Product and Content Marketing to identify and develop both evergreen and ongoing nurture content Defined the key Growth KPIs aligned to the company KPIs and strategy. Responsible for KPI and metric benchmarkingLed vendor evaluations and made recommendations to Product leadership on the selection and purchase of tooling for billing and subscription management, product analytics and onboarding/user assistance platformResponsible for operationalizing new pricing models, plans and billing processes collaborating with Strategy, Legal, Finance and Operations teams to ensure revenue is collectible and recognizableCollaborating with Web and Product Marketing to build a seamless, self-service registration flow from Sisense website into product, providing content and direction for product positioning and messagingPresented to 100+ Product Managers globally about strategies for building data products at Mind the Product (June 2023) and Product-Led Alliance (July 2023, Sept 2023) -
Senior Product Manager, Infusion Apps And Cloud Data TeamsSisense Oct 2021 - Mar 2023New York, New York, UsBrought two SKUs to market from a Sales Engineering skunkworks project to a sellable product offering with an projected revenue of +$5M. Participated in GTM motion, informed pricing & packaging, developed internal/external messaging and led org-wide internal enablement. Developed a multi-prong rollout based on use case, to make product GA to direct customer and launch a beta for advanced use cases to validate assumptions and validate requirementsScoped, coordinated and delivered two legal compliance projects mitigating potential legal risk, estimated at $6M. Co-hosted launch webinar to 200+ customers Directed a team of 5+ globally-distributed ux designer and engineers Launched a new demo experience on sisense.com as part of a demand-gen strategy to realign the embedded analytics offering, increasing the quality of MQLs by increasing awareness and reinforcing value propositions.
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Sr. Product Manager, F&ICdk Global Apr 2021 - Oct 2021Austin, Texas, UsDelivered a strategy for a unified sales workflow which supported company direction and strategy, as well as addressing known industry challenges and customer pain points in the digital retail space Participated in company-wide research efforts and worked directly with dealership owners as design partners to ideate disruptive retails strategies Created a new business case proposal for an existing vendor partnership, expanding use cases and a potential driver of additional revenueManaged shifts in product strategy and execution due to M&A activities -
Product Manager, Cdk Drive Flex F&ICdk Global Jul 2020 - Apr 2021Austin, Texas, UsDirected a team of 15+, globally distributed engineers, ux designers and business analystsCreated and socialized and executed product strategies for the launch of a Flex Sales online community, a ground-up redesign of Flex Sales and a 12-16 month strategy for the Flex Sales productSupported 60+ dealerships using Drive Flex Sales F&I through defect resolution and new feature development including: sales commissions, balloon payments and multiple lot locations.
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Product Manager, New Relic One Dashboards And Developer ExperienceNew Relic, Inc. Dec 2018 - Mar 2020San Francisco, Ca, UsLed a team to deliver the New Relic One CLI, the first extensibility feature in New Relic One with the goal of increasing adoption, stickiness and retention by allowing customers to build their own bespoke applications using New Relic data and platform architecture.Worked side-by-side with CEO during the product ideation phase to brainstorm and run proof-of-concepts for data exploration solutionsDeveloped the initial strategy for the New Relic One catalog where public apps could be consumed, and developers could expose their internal New Relic One apps to their organization, while accounting for submission/approvals flows, versioning and publishing.Successfully advocated and transitioned the team’s mission and charter from Dashboards to Data Exploration, allowing the ability to solve broader data experience problems across the New Relic One platform.Utilized qualitative and quantitative research methods to understand current usage patterns, collected feedback on existing and conceptual features leading to directional decisions, reprioritization and design changes.Delivered a point-and-click query builder that reduced the learning curve to write queries and increased users’ data access. It is the second most-used feature in New Relic One.Collaborated with Product Marketing to create go-to-market strategies and content for the New Relic One launch.Developed a transition/sunset plan to move 1000+ users to New Relic One Dashboards in order to sunset Insights and eliminate support and maintenance costs and technical debt. Presented at annual user conferences to 500+ customers in New York, Sydney and Melbourne. -
Associate Product Manager, InsightsNew Relic, Inc. Jun 2017 - Sep 2018San Francisco, Ca, UsHired as the first associate product manager in the company and promoted to full product manager in 15 months; New Relic has since hired more associate PMs based on the success of my pilotLed the early access program and release of a dashboard API allowing customers to operationalize dashboards into their CI/CD process and closing both competitive gaps and customer feature requestsDelivered cross-account dashboards to market, allowing users to create a consolidated view of their systems on a single dashboard while working around back-end technical constraints. Presented at our annual user conference about the Insights product to 100+ customers.Defined product requirements, use cases, metrics for success, acceptance criteria, and business impact.Partnered with Product Marketing and other stakeholders to define go-to-market strategies, including positioning, communication, enablement and metrics.
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User Experience Researcher, Freight OperationsXpo Logistics, Inc. Dec 2012 - May 2017Greenwich, Ct, UsCreated a product roadmap and high-level features release schedule to drive a combined savings of >$2 million.Defined, measured and recommended 3 unique device securement solutions impacting 14,000 employees, contributing to a 117% decrease in damage rates, and a cost savings of $1.5 million.Influenced the execution of a department-wide product management framework and process improvement to the project life cycleReceived forklift certification and worked the dock regularly to better understand users, environment and technology.Defined UX research strategies and coordinated plans during each step of the software development cycle and worked with the larger team to communicate methods, get buy-off and execute.Owned baseline, pre-deployment and post-deployment usability metrics and created SMART targets to maintain executive-level visibility and project team accountability. -
User Experience Researcher - InternXpo Logistics, Inc. Jul 2012 - Dec 2012Greenwich, Ct, UsXPO is a global leader in less-than-truckload transportation, and one of the largest LTL providers in North America. Our commitment to damage-free, on-time service is backed by 8,000 tractors, 25,000 trailers and more than 13,000 professional drivers, operating out of 290 service centers.Our LTL coverage in North America extends to every state, including Alaska and Hawaii, and about 99% of all US postal codes. For cross-border requirements, we have strong relationships in place for movements to and from Mexico, Puerto Rico and Canada. We’re also a leader in LTL transportation in Western Europe, where we provide consistent LTL solutions for customers with multinational markets.
Mia Isaacson Skills
Leadership
Social Media
Time Management
Event Planning
Microsoft Office
Project Management
Blogging
Research
Customer Service
Event Management
User Research
User Experience
Critical Thinking
Data Analytics
Visio
Usability
Training
Marketing
User Interface Design
Observation
Sharepoint
Agile Methodologies
Experience Design
Decision Making
Business Process Improvement
Collaborative Problem Solving
Presentations
Facilitation
Requirements Gathering
Negotiation
Evangelism
Analytical Skills
Communication
Customer Advocacy
User Centered Design
Transportation Operations
Strategic Planning
Mia Isaacson Education Details
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Oregon State UniversityManagement Information Systems
Frequently Asked Questions about Mia Isaacson
What company does Mia Isaacson work for?
Mia Isaacson works for Qbeeq
What is Mia Isaacson's role at the current company?
Mia Isaacson's current role is Product Leader | SaaS Product Management | Ex, New Relic & CDK.
What is Mia Isaacson's email address?
Mia Isaacson's email address is mi****@****lic.com
What is Mia Isaacson's direct phone number?
Mia Isaacson's direct phone number is +165077*****
What schools did Mia Isaacson attend?
Mia Isaacson attended Oregon State University.
What skills is Mia Isaacson known for?
Mia Isaacson has skills like Leadership, Social Media, Time Management, Event Planning, Microsoft Office, Project Management, Blogging, Research, Customer Service, Event Management, User Research, User Experience.
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