Mia Lewis Email & Phone Number

Warren, Michigan, United States

Client: General Motors

Lake Orion, Michigan, United States

• Supervised a group of 32 employees to implement and execute the established business plan for Chassis Line 1 and 4 using Global Manufacturing Systems processes.
• Worked with team members to gather and analyze quality data to solve and decrease quality issues.
• Analyzed downtime data and job element sheets to determine more efficient and effective production practices utilizing lean manufacturing principles.
• Promoted safe work practices and build good working relationships with all employees.

Orlando, Florida, United States

• Worked closely with the Diversity and Inclusion Committee and Enabled (Business Employee Resource Group) to create more accessible accommodations for all Cast Members and Guests throughout all four Walt Disney World.
• Provided excellent Guest service through proactive listening and behavior, problem-solving, and observation skills, resulting in creating happiness for thousands of Guests daily.
• Used efficient methods to manage and operate Guest loading and unloading processes into the Hyperion Theater at Disney’s Hollywood Studios.
• Championed Safety Initiatives to ensure Guest and Cast safety by monitoring and controlling Guest flow in queue lines and walkways.

2580 N Squirrel Rd, Auburn Hills, MI 48326

• Clear, accurate, and attentive communication with guests to resolve conflicts and successfully answer questions.
• Promoted to Certified Trainer and given the responsibility to train dozens of employees which resulted in the highest percentage of long-term employment
• Trusted to manage and organize point of sales system with sole access to perform cashier duties.

37612 Six Mile Rd Space E - 400, Livonia, MI 48152

Sterling Heights, Michigan, United States

• Documented and analyzed monthly data with team members to devise action plans for improved productivity, resulting in 5.77% increased efficiency.
• Coordinated dozens of key supplier discussions to advance new product development for electric vehicle battery cell prototype.
• Worked with team members and suppliers to design an automated material handling and storage process for a new production facility opening in 2023.
• Created several professional presentations and action plans for various customers, further developing my work skills and experience.
• Managed several new product development projects including laser cleaning, automated dielectric adhesive applicator, water and laser deburring, and expendable and internal dunnage solutions.

Sterling Heights, Michigan, United States

• Led several problem-solving projects with team members to reduce waste in existing production processes, resulting in more efficient operations.
• Developed and implemented operational Key Management Infrastructure data management plan to improve data analysis and increase audit scores.
• Coordinated with dozens of external suppliers and conducted process analysis to obtain vital parts, materials, and services for optimal productivity.