Mia L. Email & Phone Number

Texas, United States

At DigitallyMi, I explore the intersection of positivity, self-worth, and self-compassion through my love of disc golf. I share personal insights and life lessons drawn from my own experiences, blending the challenges of competitive sports with the pursuit of mental well-being. From tournament recaps to reflections on personal growth, my blog is a space where readers can find encouragement, humor, and motivation to embrace both the highs and lows of their journeys. My goal is to inspire others to be kind to themselves while chasing their passions — one disc at a time!

Dallas-Fort Worth Metroplex

During my time at 149 Photos, I captured the progress and beauty of new homes under construction. Working with builders and homeowners alike, I provided consistent, high-quality visual documentation that showcased the journey from blueprint to finished product. I visited hundreds of properties, ensuring each step of the process was meticulously photographed. My attention to detail and passion for storytelling allowed me to contribute meaningfully to the home-building process. This role enhanced my skills in photography and route planning while fostering a deep appreciation for the craftsmanship behind every home.

Dallas, Texas, United States

At the Hyatt Regency Dallas, I played a key role in ensuring guests' first impressions were met with warmth and professionalism. As a Reservations Agent, I handled booking inquiries, special requests, and provided personalized recommendations to help guests make the most of their stay in this vibrant city. My time at the Hyatt sharpened my communication skills, attention to detail, and ability to thrive in a fast-paced environment. I took pride in helping guests experience seamless stays, whether they were visiting for business, leisure, or special events. My focus was always on delivering exceptional service with a smile, setting the stage for memorable guest experiences.

Omaha, Nebraska, United States

At Hyatt, I had the incredible opportunity to lead multiple global projects that transformed how teams across various departments manage their workflows. One of my proudest accomplishments was overseeing the successful transition of over 1,000 colleagues from traditional email-based project management to using customized tickets and forms in ServiceNow. This shift streamlined communication and task management, driving efficiency across more than 10 departments worldwide.By fostering collaboration between global teams in the ASPAC and EAME/SWA regions, I facilitated regular meetings to strengthen relationships and address operational needs. My ability to simplify technical information and deliver top-tier customer service earned me positive feedback from end users and leadership alike. Through these experiences, I enhanced my project management, communication, and innovation skills while making a meaningful impact on the company's operations.

Dallas, Texas, United States

At the Thompson Dallas, I played a key role in shaping and launching the brand-new In Room Dining department in a post-COVID world. Our team was dedicated to delivering a luxury dining experience that reflected Hyatt's high standards, while also adapting to enhanced health and safety protocols. What made this role truly unique was that, in addition to serving hotel guests, we also extended our services to the connecting apartments, offering a seamless and personalized experience to both residents and visitors alike.This dual-service model added a new dimension to my role, where I had the opportunity to not only cater to the needs of hotel guests but also establish strong relationships with apartment residents, creating a more community-oriented service approach. My time here honed my ability to adapt quickly, provide exceptional service, and balance the fast-paced demands of an innovative and luxury in-room dining experience.

Chicago, Illinois, United States

As a Digital Content Specialist for Hyatt Hotels Corporation, I was responsible for managing and optimizing content across the hyatt.com website, ensuring it met the highest standards of quality and user experience. I consistently delivered content on tight deadlines while implementing effective SEO strategies that significantly increased website traffic and engagement, particularly for the World of Hyatt program.One of the most impactful aspects of my role was leading the urgent management of thousands of COVID-19 related updates, where I developed streamlined workflows and processes to improve the efficiency of our digital content operations team. My independent work ethic, coupled with a commitment to maintaining exceptional quality, earned me positive feedback from colleagues and management alike.This role gave me the opportunity to refine my skills in digital content management, SEO, and collaboration across teams, contributing to the overall success and user experience of one of the largest hospitality websites globally.

Global Contact Center - Remote

Global Contact Center - Remote

Hyatt Regency Dallas - Dallas, Tx

Dallas, Tx

Austin, Tx

The Driskill - Austin, Tx

Grand Hyatt Dfw - Dfw Airport, Tx

Irving, Texas, United States

- Coordinated and managed a diverse range of recreational programs and activities for children and adults of all ages, including sports leagues, arts and crafts, and educational programs, ensuring a safe and engaging environment for all participants.- Developed and implemented policies and procedures for program registration, payment, and participant tracking, streamlining administrative processes and improving accuracy and efficiency.- Worked collaboratively with other city departments, community organizations, and local businesses to develop and promote new and innovative programs that met the needs and interests of the community.- Conducted ongoing evaluation and assessment of programs and activities, using feedback from participants, staff, and community members to improve program quality and effectiveness.

Bachelor Of Business, It Management

Associates, Science

Geophysics And Seismology