Muhammad Ilham Abdul Majid Email & Phone Number

Sleman, Jogja, Id

Sleman, Yogyakarta, Indonesia

- Interviewed 50+ F&B crew candidates, selecting 20 top talents with strong service skills and teamwork to enhance our team’s performance- Trained team in sequence of service, elevating service consistency and improving customer satisfaction through structured guidance on each service step.- Managed procurement of restaurant equipment assets, fulfilling all operational needs on time and within budget to support efficient service.- Optimized manpower planning and budgeting for the restaurant, aligning staffing with peak hours and controlling labor costs to enhance service efficiency within budget.- Developed and finalized job descriptions and employment contracts, enhancing role clarity, compliance, and streamlining HR processes.- Supervised and promoted an organizational culture aligned with company values, enhancing employee engagement and supporting overall company goals.

Sleman, Yogyakarta, Indonesia

Task :- Manage daily business processes.- Recruiting, training, and supervising staff.- Approving and managing budgets.- Develop SOPs for all departments.- Maintain promotion and marketing activity with the team.- Daily, weekly, and monthly reports to the Commissioner about business progress.Achievement :- Establishing banquet program from 0 to 50+ reservations.- Boosting revenue from 160++mio rupiah to over 200++mio rupiah with marketing program and event activation.- Train the server team to provide excellent service.- Educate all department heads regarding menu engineering, profit and loss reports, and monthly programs that align with OKR.- Create work contracts, SOPs, and company rules.- Improving the organizational structure and increasing performance efficiency at every level.- Organize and record each production cost report and manage costs that result in average F&B production below 40%.

Garut, West Java, Indonesia

Task :- Support Organization’s Management in developing HRGA systems, recruitment planning, remuneration systems, employee engagement and performance evaluations-Responsible for talent management including motivating and developing staffs’ capacity to achieve highest levels of performance.- To provide technical support for restaurants.- Maintaining HR databases to ensure that all recruitment, and other employee related information is managed and processed appropriately.- Maintain asset, asset list and ensure the organization permit are in place.- Perform other duties as required by the organization’s management.

Garut Regency, West Java, Indonesia

Task :-Coordinate activities carried out between the kitchen, service, and the front in charge of entertaining guests.- Make a work plan and assess how the plan is implemented, and then report the results to the director.- Oversee physical inventory in kitchen, service, and frontliners.- Evaluate the performance of subordinates.

Yogyakarta, Indonesia

Task :- Doing end-to-end recruitment and selection process- Evaluate and oversees candidates- Develop General SOP- Creating work contracts for candidates

Bogor, West Java, Indonesia

One of the speakers at Project Mental Health 5.0

Garut, West Java, Indonesia

- Doing end-to-end recruitment process for both staff and managerial level.- Evaluate the implementation of SOP on employees.- Evaluate the performance of subordinates.- Conduct counseling to maintain work-life balance- Doing training program for new staff to upgrade their skill and stay relevance to company's value

-Assisting open recruitment Career Buddy-Analyzing and develop outdoor training for Career Buddy-Assisting open recruitment Graphic Designer for DPKA UII-Assisting to held Integrated Career Days 2020 (Job Fair, Job Vacancy, Career Workshop Career Mentoring, Career Seminar)- Take and edit video for Tracer Study 2020 campaign- Host and trainer assistant for online careerr mini workshop

Yogyakarta Province, Indonesia

Marketing and Communication FPSB UII is a sub unit of the marketing department of the Universitas Islam Indonesia, which focuses on marketing study programs in the faculties of psychology and social and cultural sciences

Yogyakarta, Indonesia

-Analyzing demographic FPSB college student-Describing and recommending direct promotion service team to select the city for campaign and promoting

Yogyakarta Province, Indonesia

Human Resource Recruitment Division, Task :- assisting to instruct the psychological test for recruitment- assisting to assess the psychology instrument test- assisting supervisor to cope with the organization problem- assisting in open recruitment sounding.

Psychology, Industrial And Organizational Psychology, Faculty Of Psychology And Social Science

Activities and Societies: Anggota Komisi A (Konseptor) Semarak Ta'aruf Penuh Makna (SERUMPUN), Kegiatan Orientasi Fakultas, Lembaga.

Senior High School, Jl. Magelang, Kota Yogyakarta, Daerah Istimewa Yogyakarta, Ipa

Activities and Societies: Ketua Umum OSIS Bhissak 2015/2016 President of English Club 2016 Pleton Inti Wakil Ketua Dewan Formatur.