I'm a psychology learner, passionwise in industrial psychology, warm and teamwork person.
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Human Capital Business PartnerKedai Berdikari Aug 2024 - PresentSleman, Yogyakarta, Indonesia- Interviewed 50+ F&B crew candidates, selecting 20 top talents with strong service skills and teamwork to enhance our team’s performance- Trained team in sequence of service, elevating service consistency and improving customer satisfaction through structured guidance on each service step.- Managed procurement of restaurant equipment assets, fulfilling all operational needs on time and within budget to support efficient service.- Optimized manpower planning and budgeting for the restaurant, aligning staffing with peak hours and controlling labor costs to enhance service efficiency within budget.- Developed and finalized job descriptions and employment contracts, enhancing role clarity, compliance, and streamlining HR processes.- Supervised and promoted an organizational culture aligned with company values, enhancing employee engagement and supporting overall company goals. -
General ManagerWonderlust Espresso Bar & Kitchen Sep 2023 - PresentSleman, Yogyakarta, IndonesiaTask :- Manage daily business processes.- Recruiting, training, and supervising staff.- Approving and managing budgets.- Develop SOPs for all departments.- Maintain promotion and marketing activity with the team.- Daily, weekly, and monthly reports to the Commissioner about business progress.Achievement :- Establishing banquet program from 0 to 50+ reservations.- Boosting revenue from 160++mio rupiah to over 200++mio rupiah with marketing program and event activation.- Train the server team to provide excellent service.- Educate all department heads regarding menu engineering, profit and loss reports, and monthly programs that align with OKR.- Create work contracts, SOPs, and company rules.- Improving the organizational structure and increasing performance efficiency at every level.- Organize and record each production cost report and manage costs that result in average F&B production below 40%. -
Hrga ManagerLeuwi Asri Kopi Dan Resto Indonesia Jan 2023 - Sep 2023Garut, West Java, IndonesiaTask :- Support Organization’s Management in developing HRGA systems, recruitment planning, remuneration systems, employee engagement and performance evaluations-Responsible for talent management including motivating and developing staffs’ capacity to achieve highest levels of performance.- To provide technical support for restaurants.- Maintaining HR databases to ensure that all recruitment, and other employee related information is managed and processed appropriately.- Maintain asset, asset list and ensure the organization permit are in place.- Perform other duties as required by the organization’s management. -
Assistant Food Beverage ManagerLeuwi Asri Kopi Dan Resto Indonesia Jun 2022 - Jan 2023Garut Regency, West Java, IndonesiaTask :-Coordinate activities carried out between the kitchen, service, and the front in charge of entertaining guests.- Make a work plan and assess how the plan is implemented, and then report the results to the director.- Oversee physical inventory in kitchen, service, and frontliners.- Evaluate the performance of subordinates. -
Human Resources RecruiterWonderlust Feb 2022 - Jan 2023Yogyakarta, IndonesiaTask :- Doing end-to-end recruitment and selection process- Evaluate and oversees candidates- Develop General SOP- Creating work contracts for candidates -
TrainerSadari Diri Jul 2021 - Nov 2021Bogor, West Java, IndonesiaOne of the speakers at Project Mental Health 5.0 -
Human Resources Development SpecialistPt Bunda Umar Sharia Group Jan 2021 - Apr 2021Garut, West Java, Indonesia- Doing end-to-end recruitment process for both staff and managerial level.- Evaluate the implementation of SOP on employees.- Evaluate the performance of subordinates.- Conduct counseling to maintain work-life balance- Doing training program for new staff to upgrade their skill and stay relevance to company's value -
Student Staff HrdUii Career Center Dec 2019 - Jan 2021-Assisting open recruitment Career Buddy-Analyzing and develop outdoor training for Career Buddy-Assisting open recruitment Graphic Designer for DPKA UII-Assisting to held Integrated Career Days 2020 (Job Fair, Job Vacancy, Career Workshop Career Mentoring, Career Seminar)- Take and edit video for Tracer Study 2020 campaign- Host and trainer assistant for online careerr mini workshop -
Head Of Marketing Research DivisionMarketing And Communication Fpsb Uii Mar 2019 - Nov 2020Yogyakarta Province, IndonesiaMarketing and Communication FPSB UII is a sub unit of the marketing department of the Universitas Islam Indonesia, which focuses on marketing study programs in the faculties of psychology and social and cultural sciences -
Staff Marketing ResearchMarketing And Communication Fpsb Uii Oct 2018 - Oct 2019Yogyakarta, Indonesia-Analyzing demographic FPSB college student-Describing and recommending direct promotion service team to select the city for campaign and promoting
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Internship TraineeTeleperformance Indonesia Sep 2019 - Nov 2019Yogyakarta Province, IndonesiaHuman Resource Recruitment Division, Task :- assisting to instruct the psychological test for recruitment- assisting to assess the psychology instrument test- assisting supervisor to cope with the organization problem- assisting in open recruitment sounding.
Muhammad Ilham Abdul Majid Education Details
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Faculty Of Psychology And Social Science -
Sman 4 YogyakartaIpa
Frequently Asked Questions about Muhammad Ilham Abdul Majid
What company does Muhammad Ilham Abdul Majid work for?
Muhammad Ilham Abdul Majid works for Kedai Berdikari
What is Muhammad Ilham Abdul Majid's role at the current company?
Muhammad Ilham Abdul Majid's current role is Human Capital Interest.
What schools did Muhammad Ilham Abdul Majid attend?
Muhammad Ilham Abdul Majid attended Universitas Islam Indonesia, Sman 4 Yogyakarta.
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