Mia Marraccino Email and Phone Number

● Obtained, processed and submitted several thousand dollars in orders per day● Established independent workspace onsite at daycares and schools within a 400-mile radius from personal home base ● Ensured customer satisfaction to generate an increased likelihood of repeat business

● Provided licensed child care to 100+ students over the course of one year● Supervised and led classroom and playground activities for ages 5-12● Maintained a consistent daily schedule to provide stability while still capitalizing on flexible moment-to-moment learning opportunities for youth

● Maintained knowledge of an extensive menu to serve Guests in a friendly and efficient manner in a high-stress, fast-paced environment● Adapted quickly and efficiently to swiftly evolving policies and government mandates during a worldwide pandemic

● Led change initiatives, performed store opening/closing routines, set daily goals and tracked merchandise flow management● Monitored associate development and assisted with underlings’ direction while screening new applicants to generate a more positive working culture● Assembled weekly schedule and collaborated on store budget with Store Sales Leader

● Supplied professional, friendly and engaging service in person and over the phone● Established a connection with customers in a timely fashion to quickly determine their needs● Introduced recommended merchandise to customers based on their individuality and preferences to obtain at least five units per transaction

● Reviewed and revised all HR policies, with an emphasis on the fine print● Assessed and processed recruits by utilizing Skype, Youcanbookme, Workspace, Powerpoint and MS Word● Recorded employee development through weekly touch base meetings and executed termination procedures