Operations Manager
Current• Optimized the training program, incorporating a blended learning approach with online learning and hands-on workshops, servicing 30% more students• Revitalized the Los Angeles and San Diego training program by introducing a mentorship initiative• Implemented three new organizational systems resulting in a 20% increase in overall productivity• Managed accounting operations for a payroll company, ensuring accurate payroll processing and executed payment reconciliation for CalSavers accounts• Processed student tuition payments and handled reimbursements for teachers and employees• Led the Finance Committee in fostering collaboration across departments, implementing standardized financial reporting frameworks• Developed fundraising events and generated funding through annual giving and grant writing, garnering around $60,000 every year• Implemented a comprehensive compliance program, ensuring adherence to all Bureau for Private Post-Secondary regulations and guidelines, resulting in zero compliance violations over a period of five years• Produced visually captivating flyers and brochures and represented the company at fairs and led annual regional events resulting in a 30% increase in new students• Developed a full social media campaign which garnered a 20% increase in student applications
