Mia Taylor Email & Phone Number

United States

■ Conduct comprehensive career assessments which identify strengths and skills■ Provide one-on-one coaching sessions, goal setting, and action planning■ Conduct labor market research informing industry trends to offer clients valuable insights into career opportunities and top employers based on industry and location■ Promote networking opportunities, fostering a supportive community for career development

Greater Philadelphia Area

■ Developed new high school career integration strategies, as part of a nationwide learning collaborative to ensure that all students created post-secondary plans in line with their interests and aptitudes■ Worked cross-functionally with regional office staff, school leaders and liaisons, and KTCC to uphold PA career readiness standards throughout the region ■ Identified and fostered relationships with a variety of strong local career education partners and employers to build knowledge of the expectations and requirements of high-priority career pathways ■ Led training and professional development sessions that educated staff on career readiness implications and standards■ Managed the Career Advisor and in partnership, worked to carry out career advising and programming for students and alumni■ Developed Alumni Career Programming for KPPS alumni who were nearing graduation in Certification, Associate and Bachelor degree programs■ Developed Post-Secondary Programming through the KPPS Embark program aimed at alumni and high school students who had career interests that did not require a college degree and connected them to career training programs and job-readiness skill-building organizations■ Connected students and alumni to mentors for additional career-related support and guidance■ Monitored changes and trends within the local Labor Market to identify high priority careers in the Philadelphia region■ Tracked career exposure efforts and adherence to PA standards ■ Served as the OVR point person for KPPS high school students and alumni who were eligible for OVR support services

Greater Tampa Bay Area

■ Designed, developed and facilitated Employability Skills Workshops including Resume Development, Interviewing Skills, LinkedIn & Social Media, Labor Market Information, Job Applications, Job Search Computer Skills and a host of other topics ■ Presented workshops to job-seekers using PowerPoint presentations and other visual aids■ Hosted sessions of the Job Hunting 101 Video Series aimed at providing relevant information to job seekers■ Updated customer files with case notes utilizing EmployFlorida (web-based Workforce Development System)■ Assisted customers one-on-one and in group settings with job searching techniques and resume development■ Discussed barriers to employment and assisted in developing career action plans

Berkeley, Ca And Alameda, Ca

■ Established a new Career One-Stop within the Berkeley Adult School, as a member of a 4-person team■ Adhered to grant regulations and administered services to meet outcome expectations■ Performed community outreach to various community organizations and community colleges within the Peralta College District■ Designed and presented career readiness workshops to groups of individuals within the Bay Area■ Administered WIA (Workforce Investment Act) Core and Intensive services to eligible clients■ Maintained ITA (Individual Training Accounts) and supportive services funds■ Provided career exploration services to a diverse group of clients■ Delivered career assessment assistance in the areas of occupation and industry sectors■ Educated clients in current Labor Market Information regarding occupation, area and industry ■ Assisted clients in determining training needs and opportunities■ Managed a caseload of 30+ clients, while assisting other students and members of the community■ Offered advice on effective job search strategies to One-Stop clients

Tampa/St. Petersburg, Florida Area

■ Evaluated discussions, assignments and papers for undergraduate students■ Provided feedback and suggestions to students■ Recorded grades, utilizing Canvas (Learning Management System)

Tampa/St. Petersburg, Florida Area

■ Conducted classroom lessons and activities covering basic English, life and workforce skills to intermediate and advanced students■ Facilitated teaching instruction dependent upon the needs and abilities of each student■ Provided student outcome information to satisfy grant reporting requirements■ Selected books, workbooks and other teaching materials■ Provided GED preparation lessons and information■ Maintained student lesson plans, assignments and records of each class

Monroe, Louisiana Area

■ Maintained student data records as required by state and national regulations■ Compiled, verified, input and maintained student data, including intake information, assessment scores, class/program transfers and withdrawals ■ Conducted student pre-registration and student orientation■ Provided GED assessment advisement to students and teachers■ Administered GED official practice tests and TABE assessment testing

Monroe, Louisiana Area

■ Managed, coordinated and directed the operations of 15 employees and team leaders responsible for various Operations functions, along with assisting in the management of 2 additional operations teams■ Assigned work, set workflow priorities, tracked team's performance and monitored daily volume and service levels■ Defined and measured performance standards and staff development as well as maintained a positive work environment in daily interaction with staff and weekly team meetings■ Performed annual performance appraisals, monthly feedback sessions, continuous development plans and quality reviews ■ Managed cost center budget and capacity model planning■ Conducted interviews and attended Job Fairs as a member of the management interview panel■ Functioned as member of focus groups designed to gain information and improve operations■ Designed, organized and maintained effective warehousing and distribution practices for downstream business partners ■ Insured adherence to policies and procedures, while seeking opportunities to improve processes and efficiency ■ Resolved escalated and complex customer issues

Chapel-En-Le-Frith, United Kingdom

■ Authorized payroll transactions, database coordination and various office duties■ Authorized employment advertisements processed in E-recruit (electronic recruiting software)■ Drafted and issued contract letters to new employees ■ Maintained records for various projects (General Social Care Council registrations, Night Care Worker Assessments, Criminal Record Background Re-checks and Area Inductions for new employees)■ Answered queries from employees and managers

Doctor Of Philosophy (Ph.D.) - Coursework, Career And Workforce Education

Activities and Societies: Phi Kappa Phi National Honor Society

Master Of Arts, Adult Education, 4.0 Gpa

Bachelor'S Degree, Social Science Concentration