I hold 9 years of experience in customer care and sales departments of well-reputed multinational companies. From outbound/inbound calls to email and chat support, I am providing a one-stop solution to all of your customer communication demands.I am also well versed in administrative tasks (Schedule management, data management, Invoice generation, coordinating and scheduling meetings, internal and external communication, updating the task boards, etc.) I am also well versed in multiple tools and software (Trello, Multiple CRMs, Dialers (Podio, Mojo, Asana), Slack, Google Sheets, Google Voice, Mail Chimp, Salesforce, KV-Core, etc). Any software or tool not mentioned above is not a problem as I am a quick learner and Tech Savvy.I am a quick learner with a strong grip on a plethora of management-related tools which give me an edge as a Virtual Assistant.Thanks,Mian Atta
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Qa SpecialistOvex Technologies Pakistan (Pvt.) Ltd. Jan 2015 - May 2017Listening to (Sales & Non-sales) calls and their verification as per requirements of particular campaign Sending coaching emails to agents in order to ensure the best customer service experienceMonthly interdepartmental meetings & liaison with Sups,TL's & QA Managers on weekly basis for building strategies & plannings for optimizing the monthly turn over rate -
CsrIbex | Global Pakistan Mar 2011 - Jan 2014I was there as a Inbound Quality Sales Representative and provide them the best quality services to the customers.
Mian Atta Skills
Frequently Asked Questions about Mian Atta
What is Mian Atta's role at the current company?
Mian Atta's current role is Virtual Assistant-Business Development, Project Handling, Specialized in Customer Support.
What skills is Mian Atta known for?
Mian Atta has skills like Microsoft Office, Customer Satisfaction, Business Development, Communication, Team Leadership, Account Management, Sales.
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Mian Atta ul Mustafa
Owner & Ceo Of Solution Group Of Companies | 4+ Years Experience In Social Media Marketing Agency | Social Media Marketing ManagerSargodha District
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