Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Mian Moiz Uddin is listed as Team Lead, Product Support at Superb, a company with 40 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Mian Moiz Uddin.
Mian Moiz Uddin previously worked as Senior Product Support Specialist at Superb and Technical Experience Associate at Superb. Mian Moiz Uddin holds Bachelors Of Science, Information Systems And Management from University Of London International Programmes.
This section adds company-level context without repeating Mian Moiz Uddin's masked contact details.
Review company-level records connected to Mian Moiz Uddin before choosing the right outreach path.
With a robust career in customer support, I bring a wealth of experience to my role as Team Lead at Superb. My mission is to deliver excellence in customer service, ensuring every interaction adds value for our clients. I am committed to fostering a culture of continuous improvement and collaboration, and my expertise in customer satisfaction and team leadership is instrumental in advancing Superb's goals. My approach is rooted in a deep understanding of the importance of customer-focused service, which I consider essential for success in today's competitive landscape.Since January 2024, my leadership has directly contributed to a 20% increase in customer satisfaction ratings at Superb. By developing comprehensive training programs, I've reduced onboarding time by 15%, empowering new team members to excel. My daily responsibilities include managing escalated support tickets, coordinating with the development team, and upholding high standards for NPS/CSAT and support SLAs. My dedication to optimizing support processes and collaborating effectively with cross-functional teams exemplifies my commitment to Superb's vision of exceptional customer service.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Copenhagen, Capital Region Of Denmark, Denmark
- Led a team of product support specialists in providing timely and effectivetroubleshooting assistance to customers, resulting in a 20% increase incustomer satisfaction ratings.- Developed and implemented training programs for new team members,resulting in a 15% reduction in onboarding time.- Collaborated with cross-functional teams to identify and.
Copenhagen, Capital Region, Denmark
- SaaS product support via telephone, mails, chat (B2B)- Onboarding new accounts to our platform.- Backoffice configurations for customers' restaurants.- Custom made all-in-one POS deployment and troubleshooting for European customers in the Nordics.- Daily management and prioritisation of support tickets.- Constant planning and monitoring of escalated.
Islāmābād, Pakistan
Responsibilities:- 1st line of contact for customer support.- Reporting and escalation of software bugs.- Increasing product satisfaction using NPS/ CSAT and Support SLAs.
Labuan, Malaysia
- Explored Malaysian tax market and facilitated incorporation of offshore account for Cornerstone Builders Pvt Ltd - Identified and leveraged trade opportunities with lower tax implications - Drafted business plans for submission to Malaysian authorities - Established legislative documents including Articles of Association (AOA) andMemorandum of.
Islamabad
Northern Punjab Rawalpindi, Pakistan
Northern Punjab Rawalpindi, Pakistan
Other employees you can reach at superbexperience.com. View company contacts for 40 employees →
Mitana Lawani
Colleague at SuperbLagos State, Nigeria, Nigeria
View →
OM
Omar Muscia
Colleague at SuperbMonza E Brianza, Lombardy, Italy, Italy
View →
JP
Jeevan Panesar
Colleague at SuperbLondon, England, United Kingdom, United Kingdom
View →
JK
Jitender Kumar
Colleague at SuperbDelhi, India, India
View →
PP
Pietro Panicola
Colleague at SuperbNaples, Campania, Italy, Italy
View →
OC
Overtone Chimowa
Colleague at SuperbCape Town, Western Cape, South Africa, South Africa
View →
HV
Harshita Vyas
Colleague at SuperbBengaluru, Karnataka, India, India
View →
MK
Martin Khoshsoda
Colleague at SuperbCopenhagen, Capital Region Of Denmark, Denmark, Denmark
View →
CB
Chase Bjork
Colleague at SuperbBelfast Metropolitan Area, United Kingdom
View →
AE
Anders Elbæk Kristensen
Colleague at SuperbAarhus, Central Denmark Region, Denmark, Denmark
View →
Quick answers generated from the profile data available on this page.
Mian Moiz Uddin works for Superb.
Mian Moiz Uddin is listed as Team Lead, Product Support at Superb.
Mian Moiz Uddin is based in Dubai, United Arab Emirates, United Arab Emirates while working with Superb.
Mian Moiz Uddin has worked for Superb, Cornerstone Builders Pvt Ltd, Orion Global Managed Services, and Dell.
Mian Moiz Uddin's colleagues at Superb include Mitana Lawani, Omar Muscia, Jeevan Panesar, Jitender Kumar, and Pietro Panicola.
You can use AeroLeads to view verified contact signals for Mian Moiz Uddin at Superb, including work email, phone, and LinkedIn data when available.
Mian Moiz Uddin holds Bachelors Of Science, Information Systems And Management from University Of London International Programmes.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts