Mia Palmer Email & Phone Number

Perth, Western Australia, Australia

• Working in collaboration with the People & Culture Leadership team to support the delivery and reporting of the people strategy.• Supporting the successful implementation of a new HR Management System (SuccessFactors), alongside supporting stakeholders with the new system requirements.• Coordinate, monitor and prepare employee experience and operational data, including employee surveys, people analytics and workforce planning.• Negotiating, influencing and leading managers, supervisors and employees to follow established people management and workplace relations’ processes to comply with legislative and contractual guidelines.• Provide support, advice and expertise to the organisation given the complexity of multiple industrial instruments applicable.• HR Management System (SuccessFactors) Super User, providing support to managers and employees across the organisation.• Mercer MCED Job Evaluation qualified to evaluate jobs, as well as attract, develop and retain critical talent.• Utilising Qualtrics as a Brand Administrator to build, administrate, manage and evaluate surveys and survey results for employees across the organisation.

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Perth, Western Australia, Australia

• Assisted with the effective implementation, amendments and maintenance of the company’s Integrated Business Management System and Safe Work Method Statements.• Arranged training, booking inductions for site and the control/issuing of PPE requests, assisted with workers compensation claims.• Filing and recorded incident reports & near misses, inputting and reviewing the data incident tracking register.• Updating safety details and insurances to ensure compliance for clients and builders.

Perth, Australia

• Provided customer service and managed phone and email queries, alongside balancing reception duties.• Developed, organised and maintained a new and efficient digital filing systems for all client accounting files.• Contributed and collaborated with a tight-knit admin team daily in order to achieve objectives.• Perform bookkeeping and accounting tasks such as bank reconciliations, billing, and payroll.

Perth, Australia

Promoted and facilitated the CPA Australia global graduate network to students and graduates.

Perth, Australia

• Assisted manager in organising staff in an efficient and professional manner for deliveries.• Provided customer service and managed phone queries, and supporting team requirements.• Performed opening and closing duties for the restaurant and produced statistics for daily sales and cash counts.

Graduate Certificate In Business Psychology, Industrial And Organizational Psychology

Bachelor Of Commerce - Bcom, Human Resource Management And Accounting

Education record