Mia Quiñones Email & Phone Number

Bronx, New York, United States

• Provided support in a case management style and acted as a liaison between 143 families, staff, the community, and other family-related services • Ensured timely data collection and maintenance of complete child files across all service areas• Conducted needs assessments and partnership agreements to establish goals for family outcomes • Joined classroom teachers for initial/secondary home visits and documented in Child Plus• Helped 75 families identify and access needed resources by establishing six community partnerships, including PBS Kids. Connected partnerships to 13 of our locations. • Provided support to 32 families of children with disabilities • Actively participated in and contributed to classroom coverage on an as-needed basis. • Organized and hosted monthly family engagement events and workshops• Supported the Building Principal in day-to-day school operations

• Engaged with 30 students per year to promote maximum academic and personal growth• Assisted the classroom teacher with daily instruction• Collaborated with classroom teachers to create academic/behavioral plans for students• Regularly communicated and collaborated with parents to increase the student’s academic and social/emotional growth

• Increased family engagement by collaborating with whole school, parent, and community organizations• Served as facilitator for parent and school community concerns and issues• Conducted outreach to engage parents in their children’s education• Convened regular parent meetings and events around topics of key concerns to parents• Maintained ongoing contact with community organizations that are involved with providing services to the school’s educational program

• Completed weekly compliance reports for program effectiveness team.• Attended weekly clinical training and meetings to assist with developing service plans.• Served as a case manager for 23 homeless adults, with a goal of placing them in transitional and permanent housing.• Performed intake, assessments, advocacy, and referrals.• Completed compliance alerts for non-preforming clients.• Assisted the ​clinical team to create sober support activities and clinical groups.

Bronx, New York, United States

• Created a welcoming experience by authentically greeting all guests• Observed the client’s body language and nonverbal cues to quickly understand whether a guest needs assistance or wants to interact• Engaged with guests in a genuine way, which includes asking questions to better understand their specific needs• Scanned​ and bagged all guest items efficiently, neatly, and in compliance with food safety standards and company best practices• Obtained knowledge about the tools, products, and services available in the total store to solve issues for the guest and improve their experience• Spoke about the benefits of the Target RedCard with every guest and assisted them through the application process• De-escalated any negative situations and recovered the guest shopping experience while following Target’s policies and procedures

Mexico And Peru

• Studied the Spanish language and Hispanic culture• Preformed drama skits and executed workshops on self-esteem• Assisted with playground construction and soup kitchens• Provided local families with childcare

• Mentored young women in the community of East Harlem• Corresponded with missionary partners• Clerical tasks: filing, faxing, and handling correspondence

• Mentored a team of eight supervisors• Organized recreational events for staff• Enforced camp rules and regulations

• Assistant managed a team of six Resident Assistants• Planned and implemented dorm events• Resolved conflicts amongst residents• Taught courses on character development

Bachelor Of Science - Bsw, Social Work

Counseling Psychology

Certificate, Bible/Biblical Studies