Mia Chea Email & Phone Number

• Ranked as the top CSR by making over 90 calls a day with the highest percentage of booked appointments.
• Provided knowledgeable answers to questions about product, pricing, and availability.
• Learn and understand product details, pricing, etc. to eventually convince the client that a booking is necessary.
• Provide excellent service to internal and external clients to improve quality of service, productivity, and profitability.
• Train on-boarding team members on procedures, processes, and workflow.

• Assisted in sales efforts by Identifying customers’ needs and selling related products.
• Demonstrated organizational skills to effectively manage a high volume of email responses.
• De-escalated high-pressure situations with a sense of urgency, positivity, and empathy.
• Managed genuine relationships with customers to ensure satisfaction and retention.

Harbor City

Associate Of Arts - Aa

High School Diploma