Mia Yiting Yang Email & Phone Number

Taipei City, Taiwan

Taipei, Taipei City, Taiwan

Taipei City, Taiwan

Staying on top of over 100 accounts in North America, making sure clients’ needs are met and orders are fulfilled within required timeline.Working closely with key accounts to accelerate customization project progress through horizontal cross-department coordination and effective communication.Collaborating with sales team to achieve quotas and grow opportunities within territory while keeping clients satisfied with our services and products in the long run.

Hualien City, Taiwan, Taiwan

Evaluated and selected suitable online travel agencies and developed pricing strategies for the company to optimize revenue. The hotel occupancy rate increased by 30% compared to the previous year and more than 50% of the bookings were from online platforms.Improved and maintained positive customer experiences and client relationships through timely and appropriate interactions.

County Dublin, Ireland

Overview: Increased brand exposure and sales by implementing marketing and sales strategies. Closed deals and secured revenue for both B2B and B2C customers by providing flexible solutions, timely fulfillments and quality customer service.Built brand awareness and drove sales in Ireland and China by identifying potential market opportunities, implementing multiple online & offline promotional campaigns, and effectively managing client relationships. Grew and maintained both B2B and B2C sales by providing competitive quotations, efficient order fulfillments, stock management, reconciliation with customers and suppliers, invoicing using Sage, and client relationship management. Sales for a product line grew by 150% in a 6 months period.

Hualien County, Taiwan

Overview: Co-organized over 50 cultural and tourism events in 2 years, including tours, talks, workshops, press conferences, exhibitions, contests, marathons, and sister cities' visits with attendance ranging from 30 to 5.5K. Organized a SME networking event with more than 30 local business participated. The attendance of over 3,000 visitors and the accumulated media value of €15K helped raise brand awareness and increase revenue to the businesses. The event led to 5% growth in Facebook followers by successfully combining online and offline marketing. Coordinated a cultural festival with local businesses and schools that attracted over 1,500 visitors and generated over €10K media value which enhanced the image of Han culture and brought economic benefits to the local community.Opened and managed the city's LINE account (the most used communication app in Taiwan). The follower grew to 11K in 2 years that allowed for efficient communication with city residents.Supervised content creation and production of city tourism brochures. The distribution of over 500K per year promoted positive image of the city and improved overall tourist satisfaction. Proposed Facebook advertising implement with a budget control plan. The number of followers doubled in 2 years through A/B testings, content optimization, and promotional activities.

Taipei City, Taiwan

Overview: Increased B2B sales leads by 20% through co-organizing educational sessions to small and medium-sized business owners. Promoted products on major US e-commerce sites and managed stock for over 30 clients with a wide range of product categories. Utilized e-mail marketing strategy to cultivate positive relationships with clients and maximize opportunities. Along with B2B sales tactics a 20% sales growth and a 70% high retention rate achieved. Managed and promoted over 80 products on major American e-commerce sites such as Amazon, Ebay, Sears, and Rakuten. Increased Amazon page views by 200% and 15% increase in sales by listing optimization, pricing strategy, paid advertisement, reviewer cooperation, product advertisement, promotional campaign, and inventory management.Educated clients on company online platform and collected feedback to IT department, ensuring high quality service and a streamlined company online system.Trained 2 new employees and optimized department operations process by creating easy-to-follow guidelines and checklist with applicable deadlines.

Los Angeles

Overview: Managed full SEO campaigns for over 10 clients that improved search engineperformance and decreased lead acquisition cost by 50% on average. Reported on ROI to clients and maintained positive client relationships.Increased overall organic site traffic by 70% and generated lead growth by 30% with lower acquisition costs by implementing keywords research, meta tags optimization, link building strategy, site monitoring, competitor analysis, social media optimization using MOZ, authority labs, google analytics, and google webmaster tools.Collaborated with internal teams including IT department, PPC, and copywriting teams to enhance website design, usability, content, and conversion points.

Greater Boston Area

Helped launch the website in Canada, raised brand awareness and increased membership in the U.S. and Canada by seeking for partnership opportunities and promoting on social media platforms such as Facebook, Twitter, Google+, Pinterest, Wordpress,etc.

Greater Boston Area

Taiwan

Wrote a research report of the Taiwan music industry featuring the industry trends and projecting the possible picture of the industry in the year of 2025 based on the data analysis and experts interviews.Created, directed and produced a 15-munite Taiwan music industry documentary.Organized an exhibition promoting the published research result to the public.

Master Of Arts - Ma, International Marketing

Master'S Degree, International Marketing

Bachelor'S Degree, Information And Communications

Majored in Information and Communications with minor in Advertising. Equipped with the ability to access, collect, organize and add value.