Mia Zito Email & Phone Number

Birmingham, Al, Us

Birmingham, Alabama, United States

Overview: As a Virtual Manager at StoreEase Virtual Management, I lead the strategic management of client accounts, ensuring a seamless and satisfactory customer journey. My responsibilities include conducting regular customer reviews, overseeing the customer life cycle for 30+ storage facilities, and implementing proactive monitoring systems for sustained customer success.Key Achievements:-Conducted comprehensive customer reviews, garnering invaluable insights and consistently… Show more Overview: As a Virtual Manager at StoreEase Virtual Management, I lead the strategic management of client accounts, ensuring a seamless and satisfactory customer journey. My responsibilities include conducting regular customer reviews, overseeing the customer life cycle for 30+ storage facilities, and implementing proactive monitoring systems for sustained customer success.Key Achievements:-Conducted comprehensive customer reviews, garnering invaluable insights and consistently improving customer satisfaction.-Strategically managed the entire customer life cycle for over 30 storage facilities, employing a holistic approach to enhance customer retention.-Implemented proactive monitoring systems, enabling the timely identification of potential issues and the delivery of targeted support, resulting in sustained customer success. Show less

Birmingham, Alabama, United States

Overview: In the role of Marketing Coordinator, I play a pivotal role in driving brand awareness and engagement. My responsibilities include developing and executing strategic marketing campaigns, fostering community connections during grand openings, and optimizing social media initiatives to elevate the brand's presence.Key Achievements:-Developed and executed targeted marketing campaigns, showcasing a strategic approach that significantly increased brand awareness.-Traveled… Show more Overview: In the role of Marketing Coordinator, I play a pivotal role in driving brand awareness and engagement. My responsibilities include developing and executing strategic marketing campaigns, fostering community connections during grand openings, and optimizing social media initiatives to elevate the brand's presence.Key Achievements:-Developed and executed targeted marketing campaigns, showcasing a strategic approach that significantly increased brand awareness.-Traveled extensively for grand openings, fostering community connections and establishing a strong local presence.-Managed and optimized successful social media campaigns, translating marketing initiatives into tangible results that aligned with impactful client-focused strategies.-Demonstrated financial accountability by meticulously managing marketing campaign budgets, ensuring a positive return on investment (ROI). Show less

Birmingham, Alabama, United States

Overview: As a Senior Partner Success Coordinator at Landing, I took charge of seamless account activities, cross-functional collaboration, and proactive issue resolution. My role involved ensuring a streamlined partnership experience, resolving customer issues promptly, and providing leadership in the implementation of new client portfolios.Key Achievements:-Coordinated seamless account activities between clients and internal departments, ensuring a streamlined and efficient… Show more Overview: As a Senior Partner Success Coordinator at Landing, I took charge of seamless account activities, cross-functional collaboration, and proactive issue resolution. My role involved ensuring a streamlined partnership experience, resolving customer issues promptly, and providing leadership in the implementation of new client portfolios.Key Achievements:-Coordinated seamless account activities between clients and internal departments, ensuring a streamlined and efficient partnership experience.-Collaborated extensively with cross-functional teams, leading to a notable improvement in customer satisfaction.-Applied a problem-solving mindset to identify and address customer issues, resulting in enhanced client satisfaction.-Led implementation efforts, ensuring new clients had a seamless transition into our portfolio, contributing to a positive onboarding experience and strengthening long-term client relationships. Show less

Birmingham, Alabama, United States

Key Achievements:Coordinated seamless account activities between clients and internal departments, ensuring a streamlined and efficient partnership experience.Collaborated extensively with cross-functional teams, leading to a notable improvement in customer satisfaction.Applied a problem-solving mindset to identify and address customer issues, resulting in enhanced client satisfaction.

Birmingham, Alabama, United States

Overview: In the role of Membership Sales Specialist, I leveraged strategic sales techniques to build meaningful customer relationships, contributing to the overall success of the sales team.Key Achievements:-Applied advanced sales techniques and strategies to build meaningful customer relationships, showcasing an understanding of client needs and preferences.-Contributed to the success of the sales team by consistently meeting and exceeding sales targets.

Birmingham, Alabama, United States

Fairfield, Alabama, United States

Fairfield, Alabama, United States

Alabaster, Alabama

Mobile, Alabama Area

Bachelor'S Degree, Public Relations

Activities and Societies: Kappa Delta, PRCA/PRSSA

Education record