• Destination development, project planning, data analysis• Monthly meetings with community stakeholders to discuss current economic conditions• Assist in planning annual sales and marketing budget of $1.9 million• Assist in development of a three-year sales and marking plan• Continual conversations with city and county officials to inform, and advocate for tourismin Topeka• Monthly presentations to board of directors on projects and sales department goals• Management of visitor’s center and staff

• Responsible for planning and implementing sales strategies for short-and long-range, targeted towards new and existing clients• Inception, planning, and execution of #TopCity sign initiative to enhance community awareness and pride• Vision and initial planning of Grapes and Grains passport for local breweries and wineries• Developed coalitions of volunteer leaders and local interest groups to win bids for national conventions and sporting championships 2021 National Hot Air Balloon, 2020 African American Travel Conference, 2019-2021 USA Softball National, 2016-2020 Sunflower State games, 2015 World Horseshoe Pitching 2015-2019 USSSA Fastpitch National.Customer Service Leadership Staff & Management Leadership P&L AnalysisBoard Leadership• Obtained bid, organized and produced events 2015-2018 NAIA National Wrestling, 2019 NAIA National Bowling, 2019-2023 USA Wrestling of Kansas Kids State tournament• Monthly presentations to board of direction with updates on sales plans, leads, and budget.• Quarterly newsletters to CRM databse

• Managed a nightly inventory of over 600 rooms to drive overall budget goals• Continual analysis of data to determine both short term and long-term revenue strategies• Conduct weekly meeting with individual hotel management to review strategies anddetermine courses of action.• Execution of strategy to increase revenue through local initiatives and national distributionchannels• Monthly reporting to ownership on budget and goal

• Directed weekly sales meetings to determine status of goals and provide direction• Monthly and quarterly status reporting to management company• Develop annual departmental budget• Continuously called upon large scale clients for conference and convention bookings

Directed all operations of my full service hotel.Managed a revenue budget in excess of four million dollars.Increased revenues in excess of $400,000 within first year of employment.Increased Average Daily Rate by $1.50.Increased Guest Service scores 2% on a rolling twelve month placing the hotel second in Kansas up from fourthImplemented frequent guest needs/ wants identification programManage an Executive staff of 8.Line level employees at hotel 55.

Oversee all operations, including completion of a multi-million dollar hotel renovation effort.Managed a revenue budget of over two million dollars.Increased revenues in excess of $300,000 within first year of employment.Increased Average Daily Rate by 25%.Increased Revenue Per Available Room by 15%.Managed an Executive staff of 10.Managed a line level staff of 65.

Targeted Clients to increase sales in rooms as well as food and beverage. Developed hotel's operating budget alongside General Manager and Director of Sales.

Supervised 4 Front Desk employees, including a PBX operator.Supervised the Valet Department of 5-10 employees.Assisted in preparing hotel budgets.Implemented documentation program, employee training program, as well as motivation programs.Worked to insure that players received consistent product within the Hotel.

Worked many different areas of the hotel including front desk, night audit and evening supervisor (MOD) shifts.Supervised and scheduled 15 full and part-time employees.Communicated with Housekeeping, Maintenance, and Sales to insure quality of product and guest service level.Assisted General Manager with hotel budgeting.