I am a motivated and sided individual seeking new opportunities in IT support. Through completion of the Google IT Support Professional Certificate, I developed skills in customer service, networking, operating systems (including Windows & Linux, system administration, and security My training included hands-on practice in these areas. I'm passionate about continuously learning in the IT field and supporting people to solve their technical problems.SKILLSBasic computer architecture, operating systems (Windows, Linux, remote connection and virtual machines, computer networking, software management, troubleshooting and customer service, routing concepts, VPNs and proxies, permissioning, package and software management, process management, resource monitoring systems administration configuration, centralized management, implementing/managing directory services, data management and recovery, IT security, cryptology/encryption, hashing, network security.