Mohamed Ibrahim .P.M Email & Phone Number

Abu Dhabi, United Arab Emirates

As an experienced Freighter Operations Supervisor at Etihad Airways, where I oversee all aspects of cargo operations and delivery to ensure optimal performance of the Freighter network with safety as a top priority. I have successfully set up ADHOC flights and closely monitored flight operations to ensure maximum efficiency, collaborating with cross-functional teams to ensure timely delivery and exceptional customer satisfaction. Through data analysis, I have optimized network performance and minimized costs while maintaining strong relationships with all key stakeholders.As a recognized best-performing team player in the air cargo sector, I am proud to have contributed to the following exceptional achievements of the cargo operations at Etihad Airways:In 2022, we achieved exceptional cargo revenue of US$1.5 billion with high yields, received 25 awards for operational performance, pharmaceutical transportation, innovation, sustainability, and corporate social responsibility in the air cargo sector, and exceeded the 80% target for on-time performance for freighter departures and arrivals.In 2021, we had a record-breaking year with revenues surpassing US$1.7 billion, more than 300 charter flights operated worldwide, a crucial role in the transportation of life-saving medications, and successfully launched new routes to Tel Aviv. Additionally, we joined the UNICEF Humanitarian Airfreight Initiative in recognition of our commitment to humanitarian efforts.As a member of this exceptional team in the air cargo sector, I am grateful for the opportunity to have made valuable contributions to the success of Etihad Cargo.Performance Recognitions:Exceed Expectations - 2022: Recognized for consistent exceptional performance and a strong commitment to achieving company goals.SHUKRAN -2021: Award for excellent support in setting up charter flights.STAR OF THE MONTH-2021: Awarded by commercial division, for optimal network disruption recovery.

Abu Dhabi, United Arab Emirates

As a Network Controller at Etihad Airways, I am accountable for the safe and efficient delivery of the airline's complex and growing Global Network. With a daily operation of over 115 aircraft, 250 flights, and more than 50,000 guests to over 75 destinations worldwide, I oversee all aspects of Network Control Center operations. My expertise in managing airline networks ensures safety, schedule integrity, and operational efficiency, optimizing efficiency and guest satisfaction while considering factors such as route availability, aircraft performance, and regulatory requirements. I am also responsible for making informed decisions for network recovery plans in compliance with company guidelines, mitigating adverse effects on NPS scores during disruptions. With a thorough understanding of SEPM-ERP, I play an active role in incident containment and business recovery in the event of emergencies, identifying and escalating operational risks during daily operations to minimize disruptions and ensure timely resolution. My contributions have been instrumental in the successful and seamless delivery of Etihad Airways' global network.Recognitions :SHUKRAN-2020: Awarded for service recovery during business disruption (due to COVID-19) in 2020.SHUKRAN-2019: Awarded for excellent contribution and effort in 2019.SHUKRAN-2018: Recognized as the best-performing employee for the year 2018.

United Arab Emirates

As a Technical Analyst in the Maintenance Control Center at Etihad Airways, I have leveraged my operations and coordination expertise to aid controllers and efficiently resolve maintenance-related issues. I have ensured the smooth functioning of the MCC by updating manuals to ensure accuracy and up-to-date information. My attention to detail and commitment to efficiency have contributed to optimal aircraft performance and passenger safety. I take pride in my ability to coordinate technical support in outstations, promptly resolving maintenance-related issues. My contributions to the MCC have played a crucial role in ensuring that Etihad Airways maintains its high standards of safety and operational efficiency.SHUKRAN: 2014 - Recognition for taking up responsibilities, and out-of-job requirements.

Dubai, United Arab Emirates

As an Aircraft Technician at Emirates Airlines, I support licensed engineers in ensuring safe aircraft maintenance activities by preparing necessary materials, tools, and documentation daily. With a focus on safety and compliance, I meticulously follow maintenance manuals and protocols. I actively promote relevant procedures and advocate for a safety-first approach. Thriving in a fast-paced environment, I uphold high standards of quality and safety to ensure smooth aircraft maintenance operations.

Communicating For Influence And Impact, Communication, General, 73%

Communication for Influence and Impact by Cambridge Institute For Sustainability Leadership.

Mba Essentials, Strategic Management, Business Development & Financial Accounting., 86%

Bachelor Of Engineering (B.Eng.), Aerospace, Aeronautical And Astronautical Engineering

Msc In Air Transport Management (Executive), Aviation/Airway Management And Operations