• Negotiate prices, terms of sales and service agreements.• Prepare and submit sales contracts for orders.• Visit establishments to evaluate needs, promote products or service sales.• Maintain customer records, using automated systems.• Answer customers' and distributors questions about products, prices, availability, and credit terms.• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.• Listen to and resolve customer complaints regarding services, products, or personnel.• Provide staff with assistance in performing difficult and complicated duties.• Monitor sales staff performance to ensure that goals are met.• Formulate pricing policies on product according to profitability requirements.• Gather and organize information to plan advertising campaigns.• Lead, implement and utilize sales strategies that are current with industry patterns• Prepare and organize 'lunch and learn' meetings to promote products to end users and distributors.• Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments, and advertising agencies.