Risk Management Chair

*Advertise rewards program, and confer with customers about receiving 5-20% discounts off future purchases*Document and keep track of customer requests and manage orders efficiently, reducing waiting time by 20%*Deliver exceptional service to maintain long-term customer relationships and enhance customer loyalty

●Inform students about on campus events and plan out of class activities within a $75 per student budget● Coordinate one-on-ones to check in on students and build personal relationships● Discuss campus resources like TUPD, Campus Health, and Tap Ride to help first-year students adjust to campus life

Accomplished co-manager responsibilities such as inventory count, bank deposits, and withdrawalsRecruited and trained ten employees within a year Maintained a clean and presentable store to drive sales Handled customer concerns about inventory and store hours online and in person

Bagged and tagged inventory, priced productsCreated jewelry, priced products, spoke with customers of all agesAnswered over-the-phone questions about inventory, services, and store hours