I have been with Customer Service since 2015. I have worked as a part time Brand Ambassador for a Medical Supply company. I have worked as a Marketing assistant within housing loan departments for a bank back then in 2016. 2017 was the time, BPO got my interest. I became a sales and retention specialist for a big radio satellite provider, hotel reservation specialist and medical records retriever for a health insurance purposes. I started my leadership journey in 2019 as a Subject Matter Expert for healthcare insurance. I became a Team Leader of Customer Service team and was entrusted to handle a Support team within the same company. Over the years, I have led a team that is focused on providing the best customer service possible. My key selling points include the fact that I am an energetic and effective leader, I have the ability to motivate my team, and I am confident that I can bring a high level of experience to a company.