Micaela E. Email & Phone Number

Novi, Michigan, United States

-Safely and effectively lead participants through yoga classes following scope of practice of industry standards

Novi, Michigan

- Omni-leader of ship from store operations - Provide exceptional customer service and execute strong interpersonal skills in the workplace- Responsibilities as key carrier include handling of money, cash office operations, and leading the sales floor including following appropriate safety procedures- Executing floor plans for merchandising of apparel and other hard good items- Involved in processing of freight, picking and packing inventory for SFS online orders, and processing of online orders through Omni-channel operations system- Assist in completion of incoming BOPIS orders including picking, pack-checking, and prepping orders for hold bins- Responsible for managing MIA reports daily, researching and reconciling on-hand counts for specific UPCs, and performing inventory adjustments as needed- Monitor and order office and shipping supplies when needed- Participation in price and signage coordinating team and performing scan and activate for weekly price changes of products- Enroll customers in rewards programs and credit card applications and strive to meet sales goals with exceptional service - Maintain up to date knowledge on merchandise- Participation in training of newly hired employees

Commerce, Michigan

- Safely lead participants through cardio dance and fitness workouts- Plan and execution of an effective warm-up, core-conditioning component, and cool-down portion of class- Safely lead and educate participants on proper form during weight training and other strength conditioning components- Educate and supervise clients on use of appropriate equipment as needed for format of class- Assessment of room and equipment for any safety hazards before, during, and after class and adjusting room temperature and lighting as needed- Practice in accordance with standards and guidelines within defined scope of practice for group fitness instructors- Maintain current and up to date knowledge on the constantly evolving fitness industry standards

Waterford, Mi

- Sell and promote line of jewelry, apparel, accessories and other brand merchandise at craft shows, festivals, and banquet events- Responsible for booth set up and appropriate merchandise representation in accordance with brand standards- Promote brand through social media- Research local events and shows to contact and set up booth at- Involvement in production process of jewelry

- Provide exceptional customer service and execute strong interpersonal skills in a team friendly environment- Enthusiastic greeting of patients by phone and in person walking into the clinic- Clinical administrative functions, including new patient intake, registration, scheduling, checking in, processing of required patient paperwork, filing documents, and scanning and accepting all confidential documents into patients’ electronic charts- Responsible for submitting insurance for verification, tracking and obtaining all required authorizations- Monitoring and addressing daily quality assurance error reports, including visit discrepancies to ensure timely and accurate billing- Responsible for contacting and scheduling all new referrals received via phone, fax, or electronic and following up with multiple call attempts on potential referrals and recorded in a referral log- Use of both electronic and manual fax submission of all documents in need of physician signatures- Monitoring of all emails, incoming and outgoing faxes for the day- Processing of patient payments through ZIRMED-WAYSTAR- Strong computer skills and ability to learn new software and maintain up to date changes in workflows- Monitoring and ordering business cards, office and clinical supplies- Maintaining of overall cleanliness of clinic and ensuring equipment is in working order- Assist therapists and supervise patients with performing therapeutic exercises- Set up patients for ultrasounds, cold laser treatments and electrical stimulation with hot and/or cold packs- Certified trainer for new hires- Strong ability to multi-task between dual administrative duties and clinic rehab technician duties- Ability to adapt to different environments when traveling to other clinics in need of help and training of new hires

Northville, Michigan

- Provide exceptional customer service and execute strong interpersonal skills in the workplace- Responsibilities include recovery of the sales floor, operating the register, and handling money- Executing floor plans for merchandising of apparel and other hard good items- Involved in processing of freight, picking and packing inventory for SFS online orders, and processing of online orders through Omni-channel operations system- Assist in completion of incoming BOPIS orders including picking, pack-checking, and prepping orders for hold bins- Participation in price and signage coordinating team and performing scan and activate for weekly price changes of products- Enroll customers in rewards programs and credit card applications and strive to meet sales goals with exceptional service - Maintain up to date knowledge on merchandise- Participation in training of newly hired employees

- Provided excellent customer service and responded to customer complaints in a timely manner- Responsibilities included food and beverage preparation, operating the register, practicing food safety and sanitation through Serv-Safe certification, and maintaining a clean environment- Organized daily shift schedules and tasks and responsible for shift management in absence of general manager- Supervised and trained employees- Performed shift reconciliation and handled cash deposits- Monitored and stocked inventory- Stayed up to date and familiarized employees with brand knowledge

- Answered phones, scheduled appointments, and forwarded calls as necessary- Created reservations and handled check-in and check-out of guests- Shift reconciliation- Attended to guests’ needs and provided local information- Enrolled customers in discount programs- Maintained an organized and sanitary lobby area

Bachelor'S Degree, Psychology, 3.9

Activities and Societies: American Psychological Association

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies, 3.9