• Transcribed, coded, and analysed 1000+ social media comments to examine public sentiment, opinion, and understanding of provincial health screening campaign• Presented findings to Research and Community Engagement, Communications, and Design teams to discuss implications on health promotion campaign development• Compiled and summarised repository of communication theories, models, and frameworks to inform the creation of targeted, evidence-based health campaigns• Supported the Communications team in writing website content showcasing company projects and activities• Assisted in qualitative research activities by drafting interview guides, testing the functionality of surveys, and preparing materials for focus group discussions

• Updated and redesigned patient education program with new material and features to reflect and address changes in the health, information needs, and abilities of patients• Proofread in-app microcopy to correct grammar, spelling, and punctuation errors• Copyedited product user guides tailored to older adults, care partners, and healthcare professionals• Collaborated with UI/UX Design team to ensure interfaces were easy to understand, navigate, and functioned as intended• Produced LinkedIn posts publicising scientific breakthroughs in healthy aging and cognitive health to raise awareness of cognitive research

• Outlined a 12-week long curriculum framework for a digital patient education program teaching patients how to live independently with mild cognitive impairment• Researched, wrote, and edited 50+ health educational articles to support the brain health and well-being of individuals and families living with mild cognitive impairment• Co-conceptualised a language-based game designed to cognitively stimulate older adults• Drafted training manuals instructing care team members on how to coach patients to use app features• Crafted marketing and branding content promoting the company, products, and activities (LinkedIn posts, company website, product brochures, event banners)

• Authored white paper documenting the development and regulation of artificial intelligence in health care in the Asia Pacific region• Assisted in the preparation of pre-meeting reading materials to support informed and meaningful roundtable discussions among regulatory leaders in the region• Supported Communications team to conceptualise and implement a lecture series and fundraising campaign for regulatory capacity building• Wrote various publicity materials to promote the Centre's educational program and organisational activities (year-end report, LinkedIn posts, website content, public-facing emails)

• Piloted customer satisfaction (CSAT) monitoring system to measure public sentiment on government-run public health programs• Partnered with program departments to design surveys that suited their program evaluation needs• Collated, cleaned, and update dataset of over 2000+ survey responses on a weekly basis• Designed Power BI data visualisation dashboards to report trends in public sentiments• Liaised with program organisers to coordinate and ensure surveys were implemented on site