Micaela Almeida Email & Phone Number

As a Compliance Services Representative I am responsible for managing day-to-day client tax compliance needs. This role performs tasks such as data imports and reconciliation, management of regulatory tax deadlines, and provides problem resolution to complex problems.My mais duties consist of:- Deliver client services utilizing Sovos’ proprietary software- Ensure compliance with applicable taxing authorities and client-specified procedures by adhering to internal policies and procedures- Identify, prioritize, and resolve client issues; coordinate appropriate internal departments to provide timely response and solutions,- Provide assistance to Compliance Services Associates in building domain expertise and resolving client issues,- Maintain goals and key measures to ensure progress and alignment with desired business outcomes for clients- Identify process improvements and offer suggestions to build internal efficiencies and reduce risk and lead internal process improvement projects,- Foster continuous improvement efforts; offer ideas and feedback to generate new and innovative ideas for ongoing Company improvements and enhancements,- Assist management team in tracking team activities to ensure timely and accurate completion,- Ensures internal policies and procedures are adhered to base on established guidelines,- Support team members in their ongoing training and development by leading training sessions, creating training materials,

Lisbon

DATA SUPPORT:- Working closely with the Country Supervisor in the covered markets regarding Data issues in relation with users and Business Owners, - Handling inputs (from users, business owners, agencies), listening to outside opportunities, and communicate with the audience- Liaison with the Technical team for specific issues or tools OFFICE MANAGEMENT:- Coordinate and facilitate office organisation locally and with remote teams, - Logistics Management- supplies, vendors, group activities; all things to keep the general health and maintenance of the company running properly,- Design and implement office policies,- Liaise with other agencies and organisationsADMINISTRATIVE & BOOKKEEPING: - Accounts payable and receiving processing,- Following clients’ and providers’ payments and creation of financial reports,- Trademarks and domains registration and management,- Provide support to HR and Finance functions,- Inspire Company Culture: Help create and maintain a dynamic office environment both locally and remote,- Manage all administrative office projects,- Contractual management: work with the sales and technical team to produce sales quotations and contracts

For over thirty years, LIMES international has been offering integrated services in the field of corporate tax, employee tax, social security, VAT & customs, legal and immigration. We offer our services from a single location ‘one-stop-shop’. Our aim is to unburden and facilitate you, so that you can excel in international business.My role consists of supporting management in a variety of processes:- Experiment with new process flows to accelerate growth- Respond to customer-submitted email in a timely manner- Guide clients through questions and issues with their processes and inquiries- Contribute to QA delivery of materials for new and existing clients- Constantly update the CRM system with all relevant information collected during customer service activities- Identify isolated customer experiences and escalate important issues- Contribute for continuous improvement of internal processes and customer satisfaction- Updating Dashboards (daily) - content statuses, metrics, and other key details that team members, managers and clients should have real-time access to and that need to be updated daily- Make sure all folders, files, and systems are prepared for new clients- Support with billing and general financial tasks- Support Payroll manager with pay-rolling processes- Provide monthly and weekly performance reports - Build long term customer relationships - Support Global Operations projects- Help departments coordinate processes,- Ensure that policies and programs are aligned with business needs

Remote

Acting as the one-point of contact between the client, suppliers and stakeholders,HR- Problem-solving issues relating to payroll, work permits, timekeeping and other HR issues.- Maintaining relationships between companies, clients, employees and partners around the world. - Extending and nurturing partner base of domestic professional employment organisations, global payroll providers, law firms, outsourced accounting firms, global HR consultants;- Preparing application documents in support of the recruitment process;- Liaising with Candidates in order to gather detailed information regarding their professional experience via phone and email;CONTRACTUAL- On-boarding Support – make sure resources have the best possible experience since Day 1- Following up on new hire paperwork ensuring it is complete, accurate, and returned in a timely manner;- Handling confidential and time-sensitive information.- Ensure Service orders are converted into contracts and invoice within the Services Agreement.- Preparing resumes, Letters of Engagement, Statements of Work and any other documentation requested by the client;- Coordinating and managing document flows;- Participating in planning and organisational work;- Organising and participating in events and workshops;- Supporting the definition of strategies and policies and implementation thereof;BILLING & FINANCIAL - Sending Client Invoices- Follow-up on unpaid invoices and other related billing matters;- Providing input to financial and other reports;- Basic Bookkeeping - Expense entry

District Technologies is a young startup based in London. Founding team has a strong track record in real estate, technology, and scaling digital products (coming from places like Uber, WeWork, The Crown Estate, Interchange and BCG Digital Ventures).My role consisted of working closely with the founder:- Developing and administering social media campaigns- Conducting online and phone research- Organising and maintaining database and lead generation systems- Assisting in developing marketing materials- Soliciting PR opportunities- Tracking effectiveness of marketing campaigns- Handling all administrative tasks associated with a real estate business- Maintaining calendars- Requesting client feedback

Lisbon

- Support the setup of the company in Lisbon: registering the company, setting corporate bank account, dealing and managing correspondence, liaison with accountants;- As part of the staff of the 1st edition of Dig Publishing Conference October 2017 my mains tasks were: Embodying the vision and spirit of the conference and making sure expectations were exceed by making all attendees and partners feel supported, welcomed and catered for;- Welcoming and checking in the attendees, partners and media members, organising transport from and to the conference and airport, coordinating logistics with hotel staff and other team members such as booking activities, providing gear for presentations,- General support.

Lisbon Area, Portugal

EXECUTIVE ASSISTANCE:- Email Correspondence - Business Documents Maintenance- General Scheduling- Travel Arrangements- Contract CreationOFFICE MANAGEMENT:- Manage Facilities / Office Equipment- Office Lease, Property Insurance, Security- Manage Vendors (Food, Supplies, Equipment, Furniture, etc.)HUMAN RESOURCES:- Recruitment- On/Off Boarding Procedures- Set-up Policies & Procedures

Lisbon Area, Portugal

Virtual Assistance combines my favourite things: people, technology and new ideas - I have learned how to be incredibly resourceful online and fluent in software products at a very fast speed. It also means that I have been self managing for a really long time and I am capable of self motivating and focus on the tasks at hand.ONLINE MARKETING & DATA/LEADS MINING:- Data Analysis and reporting- Campaign creation, - Data mining potential clients through research and leads generation- Social Media Profiles Management- Email Management- Content Creation: newsletters, blog posts, press releases, copywriting- Transcription of Video and Audio Files- Blog Publishing Management- Competitor AnalysisADMINISTRATIVE:- Travel Arrangement and Planning- Calendar Management- Dropbox / Google Drive Organization- Creating / Managing SpreadsheetsBOOKEEPING:- Basic Bookkeeping- Expenses Tracking

Lisbon

EXECUTIVE ASSISTANCE:- Attracting new customers and maintaining existing customers, through advising in strategies for registration of trademarks and the sale of other services of the Company, these functions included out-bound bound cold-calling and email marketing campaigns and follow ups;- Coordinate with, and provide market feedback to, internal counterparts in marketing, product, and technical integration;- Produce forecast reports for sales and business management- Update and ensure the accuracy of the organisation's databases- Provide secretarial and administrative support to management and other staff- Month end duties as required- Answer general phone inquiries

Law Degree, Law

Postgraduate Studies, International Law And International Studies

Pmp® Project Management, Project Management

The PMP® credential recognizes demonstrated knowledge and skill in leading and directing project teams and in delivering project results.