Micaela Maki Email & Phone Number

Kitchener, Ontario, Canada

• Oversee digital campaigns with advertising agency; strategy development, ensuring effective use of budgets, analyzing results with internal data.• Coordinate projects from start to finish; collaborate with multiple departments, manage campaign conception, and analyze data upon completion.• Manage Designers to ensure marketing materials reflect company and brand standards and are compliant with industry regulations.• Maintain organization within department; determine project priorities and ensure deadlines are met.• Act as liaison between the Marketing department and other areas of the business, advertising agency, and various marketing services.• Oversee department budget to ensure projects and initiatives remain within scope.

Kitchener, Canada Area

• Create engaging and relevant content for social media and email marketing campaigns.• Maintain the public websites and ensure a quality user experience; test content and treatments, evaluate steps in user funnels, and create easily digestible product content.• Track and report department spend; submit invoices, track spending, and annually audit expenses.• Contribute to campaign development; create landing page content, social strategies, and participate in creative brainstorming.

London, Canada Area

• Coordinate and execute projects from start to finish; create briefs and work back schedules, manage data, perform quality assurance testing prior to distribution, and schedule projects to the network.• Manage multiple tasks at one time while maintaining organization of individual high priority projects.• Communicate efficiently with client, advertising agency, and printers to ensure all aspects of the project remain within scope.• Troubleshoot issues promptly and escalate when outside of capabilities. Ensure communication of progress and resolution with client.• Build a positive relationship with client to maintain confidence and trust with the company.• Train new employees; build their confidence and provide them with the tools to succeed.

• Organize invoices and manage purchase orders and cheque requests for Marketing and Sales departments• Act as liaison between advertising agencies and the company, print suppliers, and various marketing services• Provide administrative support to Sales and Marketing team• Document minutes for monthly Sales meetings and weekly creative meetings• Prepare professional and organized presentations for monthly Sales Meetings• Assist with coordination and planning of annual Christmas party, grand openings, Home Shows and special events• Organize and maintain employment advertising for all departments throughout the company

London, Canada Area

• Co-manage a team of twelve; provide guidance and supervision to employees.• Provide exceptional customer service and hold position as top salesperson; upsell additional items to exceed directives. • Maintain inventory and complete stock work to ensure proper items received and transferred.• Carry out managerial demands; scheduling, order and receive product, employee reviews and assist in hiring new employees.• Merchandise product and create emphasis on new products and trends.• Complete transactions and process returns; responsible for register balances and managing bank deposits.• Demonstrate critical thinking and problem solving skills.• Address and manage customer inquiries and concerns; provide compensation at personal discretion according to procedures.• Responsible for completing administrative tasks, payroll, commission calculations, and the opening and closing of the store.

• Work in a fast paced environment.• Maintain department; properly displaying product and preforming basic department housekeeping.• Multitask maintaining multiple departments.• Ability to adjust to various departments with ease.• Excellent annual reviews.

• Develop superior discipline, organizational skills and customer service.• Utilize product knowledge to properly assist customers with purchase decisions and upselling add-ons.• Create and implement floor plans in order to merchandise product.• Exceed daily goals and tasks successfully.

Post-Graduate Diploma, Business Administrative Marketing

Courses Include: Search Engine Marketing, Direct Marketing, Event Marketing, Web Design, Business-to-Business Marketing -Developed.

Diploma, Business Marketing

Courses include: Principles of Marketing, Primary and Secondary Market Research, Advertising -Developed strong verbal and written.